[CONFSERVER-56189] Slow page loading with too many attachment versions

Type: Bug
Resolution: Fixed
Priority: Medium
Fix Version/s: 6.13.0
Affects Version/s: 5.10.8
Component/s: Content - Attachments, Content - Page
Labels:

Fixed in Long Term Support Release/s:

Download 6.13
Support reference count:
3
Symptom Severity:
Severity 2 - Major
UIS:
1
Bug Fix Policy:
View Atlassian Server bug fix policy

Summary

Confluence page will take a long time to load when you have too many attachments version. A simple page with no macros can take up to 55 seconds to load

Steps to Reproduce

Create a page
Add 10 attachments
Upload several versions of those attachments (10,000 versions)
View the page

Expected Results

The page loading time should not be affected by the number of attachment versions

Actual Results

The page takes a long time to load and the thread dumps show that Confluence is not handling loading the attachments efficiently.

HAR File

The HAR file shows the TTFB (Time To First Byte) is 46 seconds.

Page Profiling Results

2018-07-06 04:25:00,071 DEBUG [http-nio-80-exec-34] [atlassian.util.profiling.UtilTimerStack] log [43251ms] - /pages/viewpage.action
  [0ms] - UserAccessor.getExistingUserByKey()
  [0ms] - UserAccessor.getUserByName()
    [0ms] - CrowdService.getUser()
      [0ms] - ApplicationDAO.findByName()
      [0ms] - UserDao.findByName()
      [0ms] - UserDao.findByName()
      [0ms] - UserDao.findByName()
  [36657ms] - XW Interceptor: Before defaultStack: /pages/viewpage.action (ViewPageAction.execute())
    [0ms] - UserAccessor.exists()
      [0ms] - CrowdService.getUser()
        [0ms] - ApplicationDAO.findByName()
        [0ms] - UserDao.findByName()
        [0ms] - UserDao.findByName()
        [0ms] - UserDao.findByName()
    [0ms] - UserAccessor.getPropertySet()
    [0ms] - UserAccessor.isDeactivated()
    [0ms] - CrowdService.isUserMemberOfGroup()
      [0ms] - ApplicationDAO.findByName()
      [0ms] - MembershipDao.isUserDirectMember()
      [0ms] - MembershipDao.search()
      [0ms] - MembershipDao.isUserDirectMember()
      [0ms] - MembershipDao.search()
      [0ms] - MembershipDao.isUserDirectMember()
    [0ms] - SpaceAwareInterceptor.intercept()
    [35203ms] - PageAwareInterceptor.intercept()
      [0ms] - ContentEntityManager.getById()
      [0ms] - PermissionManager.hasPermission()
      [0ms] - PermissionManager.hasPermission()
      [0ms] - CommentAwareInterceptor.intercept()
      [0ms] - UserAwareInterceptor.intercept()
      [0ms] - BootstrapAwareInterceptor.intercept()
      [0ms] - PermissionManager.hasPermission()
      [35188ms] - XW Interceptor: After defaultStack: /pages/viewpage.action (ViewPageAction.execute())
        [35188ms] - XW Interceptor: After validatingStack: /pages/viewpage.action (ViewPageAction.execute())
          [0ms] - UserAccessor.getPropertySet()
          [47ms] - DefaultRenderer.render
            [0ms] - UserAccessor.getPropertySet()
            [0ms] - UserAccessor.getPropertySet()
            [0ms] - UserAccessor.getPropertySet()
            [0ms] - UserAccessor.getPropertySet()
            [0ms] - Rendering soy template: confluence.extra.information:soy-templates:Confluence.InformationMacro.before.soy
            [0ms] - Rendering soy template: confluence.extra.information:soy-templates:Confluence.InformationMacro.after.soy
            [0ms] - UserAccessor.getPropertySet()
            [0ms] - UserAccessor.getPropertySet()
            [0ms] - UserAccessor.getPropertySet()
            [0ms] - UserAccessor.getPropertySet()
            [0ms] - Rendering soy template: com.atlassian.confluence.plugins.expand-macro:expand-macro-soy-templates:Confluence.ExpandMacro.dynamicBefore.soy
            [0ms] - Rendering soy template: com.atlassian.confluence.plugins.expand-macro:expand-macro-soy-templates:Confluence.ExpandMacro.after.soy
            [0ms] - UserAccessor.getPropertySet()
            [0ms] - UserAccessor.getPropertySet()
            [0ms] - UserAccessor.getPropertySet()
            [0ms] - UserAccessor.getPropertySet()
            [0ms] - Rendering soy template: com.atlassian.confluence.plugins.expand-macro:expand-macro-soy-templates:Confluence.ExpandMacro.dynamicBefore.soy
            [0ms] - Rendering soy template: com.atlassian.confluence.plugins.expand-macro:expand-macro-soy-templates:Confluence.ExpandMacro.after.soy
            [0ms] - UserAccessor.getPropertySet()
            [0ms] - UserAccessor.getPropertySet()
            [0ms] - UserAccessor.getPropertySet()
            [0ms] - UserAccessor.getPropertySet()
            [0ms] - Rendering soy template: com.atlassian.confluence.plugins.expand-macro:expand-macro-soy-templates:Confluence.ExpandMacro.dynamicBefore.soy
            [0ms] - Rendering soy template: com.atlassian.confluence.plugins.expand-macro:expand-macro-soy-templates:Confluence.ExpandMacro.after.soy
            [0ms] - UserAccessor.getPropertySet()
            [0ms] - UserAccessor.getPropertySet()
            [0ms] - UserAccessor.getPropertySet()
            [0ms] - UserAccessor.getPropertySet()
            [0ms] - Rendering soy template: com.atlassian.confluence.plugins.expand-macro:expand-macro-soy-templates:Confluence.ExpandMacro.dynamicBefore.soy
            [0ms] - Rendering soy template: com.atlassian.confluence.plugins.expand-macro:expand-macro-soy-templates:Confluence.ExpandMacro.after.soy
            [0ms] - UserAccessor.getPropertySet()
            [0ms] - UserAccessor.getPropertySet()
            [0ms] - UserAccessor.getPropertySet()
            [0ms] - UserAccessor.getPropertySet()
            [0ms] - Rendering soy template: com.atlassian.confluence.plugins.expand-macro:expand-macro-soy-templates:Confluence.ExpandMacro.dynamicBefore.soy
            [0ms] - Rendering soy template: com.atlassian.confluence.plugins.expand-macro:expand-macro-soy-templates:Confluence.ExpandMacro.after.soy
            [0ms] - UserAccessor.getPropertySet()
          [35141ms] - XW View: doExecute(/pages/viewpage.vm)
            [0ms] - XW View: getTemplate(/pages/viewpage.vm)
            [35126ms] - ApplyDecoratorDirective.render()
              [0ms] - SpaceManager.getSpace()
              [0ms] - UserAccessor.getUserProfilePicture()
              [0ms] - UserAccessor.getPropertySet()
              [35110ms] - Rendering velocity template: /decorators/root.vmd
                [35110ms] - ApplyDecoratorDirective.render()
                  [0ms] - SpaceManager.getSpace()
                  [0ms] - UserAccessor.getUserProfilePicture()
                  [0ms] - UserAccessor.getPropertySet()
                  [35110ms] - Rendering velocity template: /decorators/page.vmd
                    [0ms] - SpacePermissionManager.hasPermission()
                    [0ms] - SpacePermissionManager.hasPermission()
                    [0ms] - SpacePermissionManager.hasPermission()
                    [0ms] - SpacePermissionManager.hasPermission()
                    [0ms] - PermissionManager.hasPermission()
                    [0ms] - Rendering velocity template: /includes/skiplinked-section.vm
                    [0ms] - UserAccessor.getPropertySet()
                    [0ms] - UserAccessor.getPropertySet()
                    [1657ms] - Parse: /decorators/includes/content-navigation.vm
                      [0ms] - PermissionManager.hasPermission()
                      [0ms] - PermissionManager.hasPermission()
                      [0ms] - PermissionManager.hasPermission()
                      [0ms] - PermissionManager.hasPermission()
                      [0ms] - PermissionManager.hasPermission()
                      [0ms] - PermissionManager.hasPermission()
                      [0ms] - PermissionManager.hasPermission()
                      [0ms] - PermissionManager.hasPermission()
                      [0ms] - PermissionManager.hasPermission()
                      [0ms] - PermissionManager.hasPermission()
                      [0ms] - PermissionManager.hasPermission()
                      [0ms] - UserAccessor.getPropertySet()
                      [0ms] - PermissionManager.hasPermission()
                      [0ms] - PermissionManager.hasPermission()
                      [0ms] - UserAccessor.getPropertySet()
                      [0ms] - PermissionManager.hasPermission()
                      [0ms] - PermissionManager.hasPermission()
                      [0ms] - PermissionManager.isConfluenceAdministrator()
                      [0ms] - PermissionManager.hasPermission()
                      [0ms] - PermissionManager.hasPermission()
                      [0ms] - PermissionManager.hasPermission()
                      [0ms] - PermissionManager.hasCreatePermission()
                      [0ms] - PermissionManager.hasPermission()
                      [0ms] - PermissionManager.hasPermission()
                      [0ms] - PermissionManager.hasPermission()
                      [0ms] - PermissionManager.hasPermission()
                      [0ms] - PermissionManager.hasPermission()
                    [0ms] - UserAccessor.getPropertySet()
                    [0ms] - ContentEntityManager.getById()
                    [0ms] - PermissionManager.hasPermission()
                    [0ms] - ContentEntityManager.getById()
                    [0ms] - ContentEntityManager.getById()
                    [0ms] - PermissionManager.hasPermission()
                    [0ms] - ContentEntityManager.getById()
                    [0ms] - ContentEntityManager.getById()
                    [0ms] - PermissionManager.hasPermission()
                    [0ms] - ContentEntityManager.getById()
                    [0ms] - ContentEntityManager.getById()
                    [0ms] - PermissionManager.hasPermission()
                    [0ms] - ContentEntityManager.getById()
                    [0ms] - ContentEntityManager.getById()
                    [0ms] - PermissionManager.hasPermission()
                    [0ms] - ContentEntityManager.getById()
                    [0ms] - SpaceManager.getLogoForSpace()
                    [0ms] - SpaceManager.getLogoForSpace()
                    [0ms] - SpaceManager.getSpace()
                    [0ms] - UserAccessor.getPropertySet()
                    [0ms] - UserAccessor.getPropertySet()
                    [1484ms] - UserAccessor.getGroupNames()
                      [1484ms] - CrowdService.search()
                        [0ms] - ApplicationDAO.findByName()
                        [437ms] - MembershipDao.search()
                        [507ms] - MembershipDao.search()
                        [540ms] - MembershipDao.search()
                        [0ms] - MembershipDao.search()
                        [0ms] - MembershipDao.search()
                        [0ms] - MembershipDao.search()
                        [0ms] - MembershipDao.search()
                        [0ms] - MembershipDao.search()
                        [0ms] - MembershipDao.search()
                    [0ms] - ContentPermissionFilter.bits
                    [0ms] - ContentPermissionFilter.bits
                    [0ms] - ContentPermissionFilter.bits
                    [0ms] - ContentPermissionFilter.bits
                    [0ms] - ContentPermissionFilter.bits
                    [0ms] - ContentPermissionFilter.bits
                    [0ms] - ContentPermissionFilter.bits
                    [0ms] - ContentPermissionFilter.bits
                    [0ms] - ContentPermissionFilter.bits
                    [0ms] - ContentPermissionFilter.bits
                    [0ms] - ContentPermissionFilter.bits
                    [0ms] - ContentPermissionFilter.bits
                    [0ms] - ContentPermissionFilter.bits
                    [0ms] - ContentPermissionFilter.bits
                    [0ms] - ContentPermissionFilter.bits
                    [0ms] - ContentPermissionFilter.bits
                    [0ms] - ContentPermissionFilter.bits
                    [0ms] - ContentPermissionFilter.bits
                    [0ms] - ContentPermissionFilter.bits
                    [0ms] - ContentPermissionFilter.bits
                    [0ms] - ContentPermissionFilter.bits
                    [0ms] - ContentPermissionFilter.bits
                    [0ms] - ContentPermissionFilter.bits
                    [0ms] - ContentPermissionFilter.bits
                    [0ms] - ContentPermissionFilter.bits
                    [0ms] - ContentPermissionFilter.bits
                    [0ms] - UserAccessor.getPropertySet()
                    [0ms] - CalendarPermissionManager.hasEditSubCalendarPrivilege()
                      [0ms] - SpacePermissionManager.hasPermission()
                    [0ms] - FormatSettingsManager.getDateFormat()
                    [0ms] - FormatSettingsManager.getDateTimeFormat()
                    [0ms] - FormatSettingsManager.getTimeFormat()
                    [0ms] - FormatSettingsManager.getDateFormat()
                    [0ms] - FormatSettingsManager.getDateTimeFormat()
                    [0ms] - FormatSettingsManager.getEditorBlogPostDate()
                    [0ms] - SpaceManager.getSpace()
                    [0ms] - PermissionManager.hasCreatePermission()
                    [0ms] - PermissionManager.hasCreatePermission()
                    [0ms] - FormatSettingsManager.getDateFormat()
                    [0ms] - FormatSettingsManager.getDateTimeFormat()
                    [0ms] - FormatSettingsManager.getTimeFormat()
                    [0ms] - FormatSettingsManager.getDateFormat()
                    [0ms] - FormatSettingsManager.getDateTimeFormat()
                    [0ms] - FormatSettingsManager.getEditorBlogPostDate()
                    [0ms] - SpacePermissionManager.hasPermission()
                    [0ms] - SpacePermissionManager.hasPermission()
                    [0ms] - PermissionManager.hasPermission()
                    [0ms] - PermissionManager.hasPermission()
                    [0ms] - DefaultRenderer.render
                      [0ms] - UserAccessor.getPropertySet()
                      [0ms] - UserAccessor.getPropertySet()
                      [0ms] - UserAccessor.getPropertySet()
                      [0ms] - UserAccessor.getPropertySet()
                      [0ms] - SpaceManager.getSpace()
                      [0ms] - Rendering velocity template: vm/tree.vm
                      [0ms] - UserAccessor.getPropertySet()
                    [0ms] - WikiStyleRenderer.convertWikiToXHtml()
                    [0ms] - WikiStyleRenderer.convertWikiToXHtml()
                    [0ms] - Parse: /decorators/includes/page-content-includes.vm
                      [0ms] - Parse: /template/includes/actionerrors.vm
                      [0ms] - Parse: /decorators/includes/link-to-this-page.vm
                      [0ms] - Parse: /template/includes/page-move-templates.vm
                        [0ms] - PermissionManager.hasRemoveHierarchyPermission()
                      [0ms] - Parse: /template/includes/search-results-grid-templates.vm
                    [0ms] - Parse: /decorators/includes/page-metadata.vm
                      [0ms] - CrowdService.getUser()
                        [0ms] - ApplicationDAO.findByName()
                        [0ms] - UserDao.findByName()
                        [0ms] - UserDao.findByName()
                      [0ms] - PermissionManager.hasPermission()
                      [0ms] - PermissionManager.hasPermission()
                      [0ms] - UserAccessor.getConfluenceUserPreferences()
                      [0ms] - FormatSettingsManager.getDateFormat()
                      [0ms] - FormatSettingsManager.getDateTimeFormat()
                      [0ms] - FormatSettingsManager.getTimeFormat()
                      [0ms] - FormatSettingsManager.getDateFormat()
                      [0ms] - FormatSettingsManager.getDateTimeFormat()
                      [0ms] - FormatSettingsManager.getEditorBlogPostDate()
                      [0ms] - Rendering velocity template: /includes/skiplinked-section.vm
                    [0ms] - UserAccessor.getPropertySet()
                    [0ms] - Parse: /com/atlassian/confluence/plugins/labels/components/labels-editor.vm
                      [0ms] - Parse: /com/atlassian/confluence/plugins/labels/components/labels-content.vm
                        [0ms] - Parse: /com/atlassian/confluence/plugins/labels/components/labels-list.vm
                    [468ms] - ApplyDecoratorDirective.render()
                      [0ms] - SpaceManager.getSpace()
                      [0ms] - UserAccessor.getUserProfilePicture()
                      [0ms] - UserAccessor.getPropertySet()
                      [468ms] - Rendering velocity template: /decorators/root.vmd
                        [468ms] - ApplyDecoratorDirective.render()
                          [0ms] - SpaceManager.getSpace()
                          [0ms] - UserAccessor.getUserProfilePicture()
                          [0ms] - UserAccessor.getPropertySet()
                          [468ms] - Rendering velocity template: /decorators/components/comments.vmd
                            [453ms] - NotificationManager.isWatchingContent()
                            [0ms] - PermissionManager.hasCreatePermission()
                            [0ms] - Rendering velocity template: templates/quick-comment.vm
                              [0ms] - PermissionManager.hasCreatePermission()
                              [0ms] - UserAccessor.getPropertySet()
                              [0ms] - UserAccessor.getUserProfilePicture()
                              [0ms] - Rendering soy template: com.atlassian.confluence.plugins.quickedit:quick-comment-initial:Confluence.Templates.Comments.displayTopLevelCommentEditorPlaceholder.soy
                            [0ms] - PermissionManager.hasCreatePermission()
                    [532ms] - Parse: /pages/page-breadcrumbs.vm
                      [0ms] - Parse: /breadcrumbs.vm
                    [6203ms] - Parse: /template/includes/space-tools-web-items.vm
                      [6203ms] - system.space.tools
                        [0ms] - PermissionManager.hasPermission()
                        [0ms] - PermissionManager.hasPermission()
                        [0ms] - PermissionManager.hasPermission()
                        [0ms] - PermissionManager.hasPermission()
                        [0ms] - PermissionManager.isConfluenceAdministrator()
                        [0ms] - PermissionManager.hasPermission()
                        [0ms] - PermissionManager.isConfluenceAdministrator()
                        [1656ms] - UserAccessor.getGroupNames()
                          [1656ms] - CrowdService.search()
                            [0ms] - ApplicationDAO.findByName()
                            [500ms] - MembershipDao.search()
                            [687ms] - MembershipDao.search()
                            [469ms] - MembershipDao.search()
                            [0ms] - MembershipDao.search()
                            [0ms] - MembershipDao.search()
                            [0ms] - MembershipDao.search()
                            [0ms] - MembershipDao.search()
                            [0ms] - MembershipDao.search()
                            [0ms] - MembershipDao.search()
                        [0ms] - PermissionManager.hasPermission()
                        [0ms] - PermissionManager.hasPermission()
                        [500ms] - NotificationManager.getNotificationByUserAndSpace()
                        [469ms] - NotificationManager.getNotificationByUserAndSpaceAndType()
                        [453ms] - NotificationManager.getNotificationByUserAndSpaceAndType()
                        [578ms] - NotificationManager.getNotificationByUserAndSpace()
                        [906ms] - NotificationManager.getNotificationByUserAndSpace()
                        [563ms] - NotificationManager.getNotificationByUserAndSpaceAndType()
                        [578ms] - NotificationManager.getNotificationByUserAndSpace()
                        [500ms] - NotificationManager.getNotificationByUserAndSpaceAndType()
                        [0ms] - PermissionManager.isConfluenceAdministrator()
                        [0ms] - PermissionManager.hasPermission()
                    [0ms] - PermissionManager.hasPermission()
      [0ms] - UserAccessor.getUserProfilePicture()
      [0ms] - UserAccessor.getPropertySet()
  [15ms] - SpaceManager.getSpace()
  [6500ms] - SiteMesh: applyDecorator: main (/decorators/main.vmd)
    [0ms] - UserAccessor.getPropertySet()
    [0ms] - UserAccessor.getUserProfilePicture()
    [5156ms] - Rendering velocity template: /decorators/main.vmd
      [0ms] - UserAccessor.getPropertySet()
      [0ms] - UserAccessor.getPropertySet()
      [2000ms] - Parse: /decorators/includes/header.vm
        [0ms] - UserAccessor.getUserProfilePicture()
        [0ms] - UserAccessor.getUserPreferences()
        [0ms] - UserAccessor.getPropertySet()
        [0ms] - JiraAccessor.getLinkedJiraApplications()
        [0ms] - PermissionManager.isConfluenceAdministrator()
        [0ms] - CalendarManager.getUserPreference()
          [0ms] - CalendarPreferenceManager.getUserPreference()
        [0ms] - SpacePermissionManager.hasPermission()
        [0ms] - UserAccessor.getUserByName()
          [0ms] - CrowdService.getUser()
            [0ms] - ApplicationDAO.findByName()
            [0ms] - UserDao.findByName()
            [0ms] - UserDao.findByName()
            [0ms] - UserDao.findByName()
        [0ms] - PermissionManager.hasPermission()
        [0ms] - UserAccessor.getConfluenceUserPreferences()
        [0ms] - Rendering soy template: com.atlassian.confluence.extra.team-calendars:server-soy-templates:Confluence.TeamCalendars.Server.Templates.messages.soy
        [0ms] - PermissionManager.isConfluenceAdministrator()
        [0ms] - Rendering velocity template: templates/date-header.vm
          [0ms] - FormatSettingsManager.getDateFormat()
        [1969ms] - VelocityFriendlyPageBuilderService.getConfluenceResourceTags
          [0ms] - UserAccessor.getPropertySet()
          [0ms] - UserAccessor.getPropertySet()
          [0ms] - UserAccessor.getPropertySet()
          [0ms] - UserAccessor.getPropertySet()
          [0ms] - UserAccessor.getPropertySet()
          [0ms] - UserAccessor.getPropertySet()
          [0ms] - SpacePermissionManager.hasPermission()
            [0ms] - DefaultSpacePermissionManager.hasPermissionNoExemptions(USECONFLUENCE, anonymous, global)
              [0ms] - UserAccessor.isDeactivated()
          [0ms] - UserAccessor.getPropertySet()
          [0ms] - UserAccessor.getExistingUserByKey()
          [0ms] - PermissionManager.hasPermission()
          [0ms] - UserAccessor.getPropertySet()
          [0ms] - UserAccessor.getPropertySet()
          [0ms] - UserAccessor.getUserByName()
            [0ms] - CrowdService.getUser()
              [0ms] - ApplicationDAO.findByName()
              [0ms] - UserDao.findByName()
              [0ms] - UserDao.findByName()
              [0ms] - UserDao.findByName()
          [0ms] - PermissionManager.isSystemAdministrator()
          [0ms] - UserAccessor.getPropertySet()
          [0ms] - PermissionManager.hasPermission()
          [0ms] - UserAccessor.getExistingUserByKey()
          [0ms] - PermissionManager.hasPermission()
          [0ms] - UserAccessor.getExistingUserByKey()
          [0ms] - PermissionManager.hasPermission()
          [0ms] - UserAccessor.getPropertySet()
          [0ms] - UserAccessor.getPropertySet()
          [0ms] - UserAccessor.getPropertySet()
        [0ms] - UserAccessor.getPropertySet()
        [0ms] - UserAccessor.getUserByName()
          [0ms] - CrowdService.getUser()
            [0ms] - ApplicationDAO.findByName()
            [0ms] - UserDao.findByName()
            [0ms] - UserDao.findByName()
            [0ms] - UserDao.findByName()
        [0ms] - PermissionManager.hasPermission()
      [0ms] - Parse: /decorators/includes/main-content-includes.vm
        [0ms] - Parse: /template/includes/global-settings.vm
      [0ms] - MessageManager.getMessages()
      [0ms] - UserAccessor.getPropertySet()
      [3140ms] - Parse: /decorators/includes/common-header.vm
        [1437ms] - Parse: /decorators/includes/aui-header-primary.vm
          [0ms] - PermissionManager.hasPermission()
          [0ms] - PermissionManager.hasPermission()
          [0ms] - CalendarPermissionManager.hasEditSubCalendarPrivilege()
            [0ms] - SpacePermissionManager.hasPermission()
          [0ms] - PermissionManager.hasPermission()
          [0ms] - UserAccessor.getPropertySet()
          [0ms] - PermissionManager.isConfluenceAdministrator()
          [0ms] - UserAccessor.getPropertySet()
          [0ms] - UserAccessor.getPropertySet()
          [0ms] - PermissionManager.hasPermission()
          [0ms] - SpacePermissionManager.hasPermission()
          [0ms] - UserAccessor.getPropertySet()
          [0ms] - PermissionManager.hasPermission()
          [0ms] - SpaceManager.getSpaces()
          [0ms] - SpaceManager.getSpaces()
          [0ms] - Rendering soy template: com.atlassian.auiplugin:aui-experimental-soy-templates:aui.buttons.button.soy
          [0ms] - Rendering soy template: com.atlassian.auiplugin:aui-experimental-soy-templates:aui.buttons.button.soy
        [1141ms] - Parse: /decorators/includes/aui-header-secondary.vm
          [0ms] - UserAccessor.getPropertySet()
          [0ms] - PermissionManager.hasPermission()
          [0ms] - PermissionManager.isConfluenceAdministrator()
          [0ms] - PermissionManager.isConfluenceAdministrator()
          [0ms] - PermissionManager.isConfluenceAdministrator()
          [0ms] - PermissionManager.isConfluenceAdministrator()
          [0ms] - UserAccessor.getPropertySet()
          [0ms] - PermissionManager.isConfluenceAdministrator()
          [0ms] - PermissionManager.hasPermission()
          [547ms] - SpaceManager.getPersonalSpace()
          [531ms] - SpaceManager.getPersonalSpace()
          [47ms] - PersonalInformationManager.getOrCreatePersonalInformation()
          [0ms] - PermissionManager.hasCreatePermission()
          [0ms] - PermissionManager.hasPermission()
        [0ms] - Rendering soy template: com.atlassian.plugins.atlassian-nav-links-plugin:rotp-menu:navlinks.templates.appswitcher.switcher.soy
          [0ms] - UserAccessor.getPropertySet()
          [0ms] - UserAccessor.getExistingUserByKey()
          [0ms] - PermissionManager.hasPermission()
          [0ms] - UserAccessor.getExistingUserByKey()
          [0ms] - PermissionManager.hasPermission()
        [0ms] - Rendering soy template: com.atlassian.auiplugin:aui-experimental-soy-templates:aui.page.header.soy
      [0ms] - Rendering velocity template: /decorators/includes/footer.vm
        [0ms] - Parse: /decorators/includes/footer-content.vm
  [0ms] - PermissionManager.isSystemAdministrator()

Thread Dumps

You will notice the following stacktrace in the thread dumps.
P.S. These thread dumps were taken when SQL Logging was enabled.

"http-nio-80-exec-6" #194 daemon prio=5 os_prio=0 tid=0x000000003469e800 nid=0x290 runnable [0x000000005ba03000]
   java.lang.Thread.State: RUNNABLE
	at java.lang.Throwable.getStackTraceElement(Native Method)
	at java.lang.Throwable.getOurStackTrace(Unknown Source)
	- locked <0x000000075ceb8b48> (a java.lang.Throwable)
	at java.lang.Throwable.getStackTrace(Unknown Source)
	at sun.reflect.GeneratedMethodAccessor222.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at org.apache.log4j.spi.LocationInfo.<init>(LocationInfo.java:139)
	at org.apache.log4j.spi.LoggingEvent.getLocationInformation(LoggingEvent.java:253)
	at org.apache.log4j.helpers.PatternParser$LocationPatternConverter.convert(PatternParser.java:500)
	at org.apache.log4j.helpers.PatternConverter.format(PatternConverter.java:65)
	at org.apache.log4j.PatternLayout.format(PatternLayout.java:506)
	at com.atlassian.confluence.util.PatternLayoutWithStackTrace.format(PatternLayoutWithStackTrace.java:26)
	at org.apache.log4j.WriterAppender.subAppend(WriterAppender.java:310)
	at org.apache.log4j.RollingFileAppender.subAppend(RollingFileAppender.java:276)
	at org.apache.log4j.WriterAppender.append(WriterAppender.java:162)
	at com.atlassian.confluence.logging.ConfluenceHomeLogAppender.append(ConfluenceHomeLogAppender.java:147)
	at org.apache.log4j.AppenderSkeleton.doAppend(AppenderSkeleton.java:251)
	- locked <0x00000006414f0d40> (a com.atlassian.confluence.logging.ConfluenceHomeLogAppender)
	at org.apache.log4j.helpers.AppenderAttachableImpl.appendLoopOnAppenders(AppenderAttachableImpl.java:66)
	at org.apache.log4j.Category.callAppenders(Category.java:206)
	- locked <0x000000064140d4c8> (a org.apache.log4j.spi.RootLogger)
	at org.apache.log4j.Category.forcedLog(Category.java:391)
	at org.apache.log4j.Category.log(Category.java:856)
	at org.slf4j.impl.Log4jLoggerAdapter.log(Log4jLoggerAdapter.java:595)
	at org.apache.commons.logging.impl.SLF4JLocationAwareLog.trace(SLF4JLocationAwareLog.java:107)
	at net.sf.hibernate.type.NullableType.nullSafeGet(NullableType.java:78)
	at net.sf.hibernate.type.NullableType.nullSafeGet(NullableType.java:63)
	at net.sf.hibernate.type.AbstractType.hydrate(AbstractType.java:67)
	at net.sf.hibernate.loader.Loader.hydrate(Loader.java:690)
	at net.sf.hibernate.loader.Loader.loadFromResultSet(Loader.java:631)
	at net.sf.hibernate.loader.Loader.instanceNotYetLoaded(Loader.java:590)
	at net.sf.hibernate.loader.Loader.getRow(Loader.java:505)
	at net.sf.hibernate.loader.Loader.getRowFromResultSet(Loader.java:218)
	at net.sf.hibernate.loader.Loader.doQuery(Loader.java:285)
	at net.sf.hibernate.loader.Loader.doQueryAndInitializeNonLazyCollections(Loader.java:138)
	at net.sf.hibernate.loader.Loader.loadEntity(Loader.java:941)
	at net.sf.hibernate.loader.Loader.loadEntity(Loader.java:961)
	at net.sf.hibernate.loader.EntityLoader.load(EntityLoader.java:59)
	at net.sf.hibernate.loader.EntityLoader.load(EntityLoader.java:51)
	at net.sf.hibernate.persister.EntityPersister.load(EntityPersister.java:413)
	at net.sf.hibernate.impl.SessionImpl.doLoad(SessionImpl.java:2157)
	at net.sf.hibernate.impl.SessionImpl.doLoadByClass(SessionImpl.java:2017)
	at net.sf.hibernate.impl.SessionImpl.internalLoad(SessionImpl.java:1979)
	at net.sf.hibernate.type.ManyToOneType.resolveIdentifier(ManyToOneType.java:69)
	at net.sf.hibernate.type.ManyToOneType.assemble(ManyToOneType.java:108)
	at net.sf.hibernate.collection.Bag.initializeFromCache(Bag.java:157)
	at net.sf.hibernate.impl.SessionImpl.initializeCollectionFromCache(SessionImpl.java:4044)
	at net.sf.hibernate.impl.SessionImpl.initializeCollection(SessionImpl.java:3340)
	at net.sf.hibernate.collection.PersistentCollection.initialize(PersistentCollection.java:195)
	at net.sf.hibernate.collection.PersistentCollection.read(PersistentCollection.java:71)
	at net.sf.hibernate.collection.Bag.iterator(Bag.java:256)
	at com.google.common.collect.Collections2$FilteredCollection.iterator(Collections2.java:175)
	at com.google.common.collect.Collections2$FilteredCollection.toArray(Collections2.java:228)
	at java.util.ArrayList.<init>(Unknown Source)
	at com.atlassian.confluence.core.ContentEntityObject.getLatestVersionsOfAttachments(ContentEntityObject.java:874)

Attachment Versions

In order to confirm whether you are affected by this, you can run the following query on the database

select count(1) from content where (contenttype = 'ATTACHMENT' or contenttype is NULL) and pageid = <PAGEID>;

Make sure to replace the <PAGEID> with the actual page id.

Workaround

The only available workaround at the moment is to copy the offending page and archive the old one. This will reduce the number of attachment versions for that page.

mentioned in: Page Failed to load; Page Failed to load

Minh Tran added a comment - 04/Dec/2018 3:38 AM - edited

A fix for this issue is available to Server and Data Center customers in Confluence 6.13.0
Upgrade now or check out the Release Notes to see what other issues are resolved.

Minh Tran added a comment - 04/Dec/2018 3:38 AM - edited A fix for this issue is available to Server and Data Center customers in Confluence 6.13.0 Upgrade now or check out the Release Notes to see what other issues are resolved.

Details

Description

Summary

Steps to Reproduce

Expected Results

Actual Results

HAR File

Page Profiling Results

Thread Dumps

Attachment Versions

Workaround

Attachments

Issue Links

Forms

Activity

Collapse comment: Minh Tran added a comment - 04/Dec/2018 3:38 AM, Edited by Minh Tran - 04/Dec/2018 3:43 AM

Expand comment: Minh Tran added a comment - 04/Dec/2018 3:38 AM, Edited by Minh Tran - 04/Dec/2018 3:43 AM

People

Dates