JIRA issue link is not detected trackback system when created by wiki markup code or database entry

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    • 13
    • Severity 3 - Minor
    • 1

      Step to reproduce the issue:

      1. Integrate Confluence with a JIRA instance and create the application link.
      2. Create a new page and type quickly the following string:
        {JIRA:FP-2}
        

        which FP-2 is one example issue key on JIRA.

      3. Save the page

      Step to reproduce the issue (database):

      1. Edit the BODYCONTENT table for an existing page, and add in the storage format of a Jira Issue, like below>
        • <p><ac:structured-macro ac:name="jira" ac:schema-version="1" ac:macro-id="db21b6a8-d67e-47b5-884c-784e8c339902"><ac:parameter ac:name="server">JIRA</ac:parameter><ac:parameter ac:name="columns">key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution</ac:parameter><ac:parameter ac:name="serverId">18325b7b-b2cc-3f55-a9e3-b31603bc72d0</ac:parameter><ac:parameter ac:name="key">CARS-7</ac:parameter></ac:structured-macro></p>
      2. Clear the index and plugin cache, and restart Confluence>
      3. Start Confluence and view the page, and the Jira Issue would appear fine, but the link on top of the page would not display the issue.
      4. The same goes for when we update an existing Jira Issue from the database, where the link on top of the page would still show the older link.

      Expected behavior

      1. The JIRA issue link count should show on JIRA issue link
      2. The trackback system should add the page link on the JIRA issue view page

      Actual behavior

      1. The Confluence did not detect any JIRA issue link on the page
      2. The trackback system did not add the Confluence page link to JIRA issue view page

      Workaround solution

      It needs to remove all JIRA issue link on the same page, then add it back with the JIRA issue macro UI.

              Assignee:
              Unassigned
              Reporter:
              Yilin (Inactive)
              Votes:
              35 Vote for this issue
              Watchers:
              18 Start watching this issue

                Created:
                Updated: