PDF page export can't retrieve image link if inserted as web url or contains JIRA link

XMLWordPrintable

    • 27
    • Severity 3 - Minor
    • 2

      Summary

      PDF export can't retrieve image link referred from Jira issue and external web URL

      Steps to Reproduce

      Scenario 1

      1. Upload attachment to a Jira issue
      2. Copy image address
      3. On confluence, create a page
      4. Insert Image using link copied from Jira image attached
      5. Publish page
      6. Export to PDF

      Scenario 2

      1. Create confluence page
      2. Add image using Web URL for external image
      3. Publish page
      4. Export to PDF

      Expected Results

      PDF export successfully including image

      Actual Results

      Scenario 1

      The below exception is thrown in confluence.log and PDF is not generated:

      2018-03-05 10:58:32,581 ERROR [http-nio-8090-exec-7] [atlassian.confluence.servlet.ConfluenceServletDispatcher] sendError Could not execute action
 -- url: /spaces/flyingpdf/pdfpageexport.action | traceId: 7d875de856d6047b | userName: admin | referer: http://192.168.100.102:8090/display/SAR/test+image+from+jiralink
com.atlassian.confluence.importexport.ImportExportException: Exception while rendering the PDF document /atlassian-conf6/Home-directory/temp/pdfexport-20180305-050318-1058-7/SAR-testimagefromjiralink-050318-1058-8.pdf
 at com.atlassian.confluence.extra.flyingpdf.FlyingSaucerXmlToPdfConverter.convertXhtmlToPdf(FlyingSaucerXmlToPdfConverter.java:104)
 at com.atlassian.confluence.extra.flyingpdf.FlyingSaucerXmlToPdfConverter.convertXhtmlToPdf(FlyingSaucerXmlToPdfConverter.java:54)
 at com.atlassian.confluence.extra.flyingpdf.FlyingSaucerPdfExporterService.createPdfForPage(FlyingSaucerPdfExporterService.java:95)
 at com.atlassian.confluence.extra.flyingpdf.ExportPageAsPdfAction.doExecute(ExportPageAsPdfAction.java:40)
 at com.atlassian.confluence.extra.flyingpdf.ExportPageAsPdfAction.execute(ExportPageAsPdfAction.java:29)
 at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:168)
 at com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:35)

Caused by: java.lang.RuntimeException: Failed to read image

      Scenario 2

      PDF export successfully without image

      Workaround

      Upload the image as an attachment to the page and export to PDF again

      Notes

      • Export to Word is successful and includes the remote image.
      • To reproduce the issue, you can use the attached video.

        1. Recording #4.mp4.zip
          9.55 MB

            Assignee:
            Unassigned
            Reporter:
            Sarah Rezkalla (Inactive)
            Votes:
            18 Vote for this issue
            Watchers:
            20 Start watching this issue

              Created:
              Updated: