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  1. Confluence Data Center
  2. CONFSERVER-54973

Add a logging in the atlassian-confluence.log if there is an issue creating Pages/Spaces due to NULL installation date.

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    • Resolution: Unresolved
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    Description

      Problem Definition

      There will be an issue creating Pages or Spaces in Confluence if the confluence.server.installation.date Bandana entry is null and the entry is visible in the build information:

      --------------------------
      Build Information
      --------------------------
      installationDate = null
      

      This can also happen when Confluence cannot parse the installation date because it is using a timezone that is no longer valid:

      2015-03-30 13:46:47,543 WARN [http-nio-8090-exec-6] [confluence.setup.bandana.ConfluenceDaoBandanaPersister] getObjectFromValue Configuration could not be loaded because class could not be found (context: _GLOBAL, key: confluence.server.installation.date).
      com.thoughtworks.xstream.converters.ConversionException: Cannot parse date 2014-08-19 10:55:33.956 WST
      

      Suggested Solution

      • Additional logging that hints the issue will be very convenient for Confluence administrator to identify the issue.
      • Create a healthcheck that alerts administrators when this happens

      Workaround

      Follow the steps from this guide: Create Page/Space Loads Forever Due To WST Timezone Set In Server Installation Date

      Notes

      This is a very small configuration that prevents users from creating pages completely, and it can cause L1 production issues. So Confluence should be able to use an alternate timezone or at least alert the administrator, rather than it breaking content functionality.

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            Unassigned Unassigned
            dazmi Dayana
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            Dates

              Created:
              Updated: