"failing while upgrading the JVM path" and "failing while upgrading the tomcat path" error messages using Confluence Windows Installer

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    • Severity 3 - Minor

      Was discovered while testing https://jira.atlassian.com/browse/CONFSERVER-43513
      Steps to reproduce:

      • install confluence on PC manually (from archive) - instructions
      • try to upgrade confluence using installer - (instructions)

      Actual result: there are error messages during installation (attached), but at the end Confluence is upgraded successfully

      Investigation:

      Found similar issues are reported in conf questions (1, 2, 3, 4)

      That happens when confluence installer attempts to update keys in windows registry:
      HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\${installer:installationID}

        1. Screen Shot 2016-08-02 at 1.16.05 PM.png
          75 kB
          Maksym Fedoryshyh
        2. Screen Shot 2016-08-02 at 1.16.24 PM.png
          75 kB
          Maksym Fedoryshyh

            Assignee:
            George Lipatov
            Reporter:
            Maksym Fedoryshyh
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              Created:
              Updated:
              Resolved: