Uploaded image for project: 'Confluence Data Center'
  1. Confluence Data Center
  2. CONFSERVER-54888

Cannot change favicon

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      Summary

      In Confluence 6.7.0, when attempting to change favicon to anything other than the Confluence logo, the image is uploaded but does not change in the browser tab. After upload, the favicon setting in Confluence shows the uploaded image, but the tab still only displays the Confluence logo.

      Steps to Reproduce

      1. Navigate to Site Logo and Favicon in the Admin Console
      2. Select "Choose File" from Upload from File

      Expected Results

      Icon in the browser changes to the image you uploaded

      Actual Results

      The Icon in the browser tab never changes from the Confluence Logo

      Notes

      Tested in Confluence 6.6 and the issue does not exist
      Site Logo and title still functional

      Workaround

      1. Shutdown Confluence
      2. Update <confluence_install>/confluence/images/brand-images/favicons/fav-confluence.ico with your custom favicon.ico
      3. Update <confluence_install>/confluence/johnson/fav-confluence.ico with your custom favicon.ico
      4. Delete the contents of <confluence_install>/work/* (do not remove the folder)
      5. Delete the contents of <confluence_install>/temp/* (do not remove the folder)
      6. Startup Confluence and the favicon.ico should show on the Browser tab

            [CONFSERVER-54888] Cannot change favicon

            Phil added a comment -

            Still not working as expected. This was reported a number of years ago. Either remove the ability to upload an icon, or fix it? Wasted time searching for an answer before ending up here.

            Phil added a comment - Still not working as expected. This was reported a number of years ago. Either remove the ability to upload an icon, or fix it? Wasted time searching for an answer before ending up here.

            Flora Vidal added a comment -

            Hi,

            We are affected by this bug too in Confluence 7.13.2.

            The workaround wasn't enough, thanks Dimitris for the additional step that fixes the issue.

            Cheers !

            Flora Vidal added a comment - Hi, We are affected by this bug too in Confluence 7.13.2. The workaround wasn't enough, thanks Dimitris for the additional step that fixes the issue. Cheers !

            Lara Higgo added a comment -

            Flip! Since 2019 already - It still hasn't been fixed. FFS!!!

            Spent 2 hours trying to figure this out and then thought I'd read the board.

             

            GLAD I am not the only idiot here.

            Lara Higgo added a comment - Flip! Since 2019 already - It still hasn't been fixed. FFS!!! Spent 2 hours trying to figure this out and then thought I'd read the board.   GLAD I am not the only idiot here.

            Dimitris Ballas added a comment -

            I had the same issue in Confluence 6.13.8.

            I applied the above Workaround but it didn't work.

            It worked when on the top of that I also manually replaced <confluence_install>/confluence/confluence/favicon.ico with the new favicon.

            Dimitris Ballas added a comment - I had the same issue in Confluence 6.13.8. I applied the above Workaround but it didn't work. It worked when on the top of that I also manually replaced <confluence_install>/confluence/confluence/favicon.ico with the new favicon.

            Joseph Labitag added a comment -

            under system information -confluence version - 6.7.0. Does this need to be updated?

            Joseph Labitag added a comment - under system information -confluence version - 6.7.0. Does this need to be updated?

            Joseph Labitag added a comment -

            Joseph Labitag added a comment -

            Alex K added a comment -

            lucinda1528433403 jlabitag Which patch/bugfix version of Confluence 6.7? This was fixed in Confluence 6.7.2 and will still be present in Confluence 6.7.0 & 6.7.1 

            Alex K added a comment - lucinda1528433403 jlabitag Which patch/bugfix version of Confluence 6.7? This was fixed in Confluence 6.7.2 and will still be present in Confluence 6.7.0 & 6.7.1 

            Joseph Labitag added a comment -

            Please add lucinda stroud to this ticket so she can provide more information as she was the one working it prior. Her email is lucinda@501commons.org

             

            Joseph Labitag added a comment - Please add lucinda stroud to this ticket so she can provide more information as she was the one working it prior. Her email is lucinda@501commons.org  

            Joseph Labitag added a comment -

            It is Confluence 6.7.  What other steps do you need me to perform so we can resolve this issue?

            Joseph Labitag added a comment - It is Confluence 6.7.  What other steps do you need me to perform so we can resolve this issue?

            Alex K added a comment -

            jlabitag What version of Confluence are you using? 

            Alex K added a comment - jlabitag What version of Confluence are you using? 

              aknight@atlassian.com Alex K
              dbunch Derek Bunch (Inactive)
              Affected customers:
              10 This affects my team
              Watchers:
              30 Start watching this issue

                Created:
                Updated:
                Resolved: