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Type:
Suggestion
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Resolution: Low Engagement
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None
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Component/s: User - Groups, User - Management
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2
Problem Definition
Confluence is unable to retrieve LDAP group object from OneLogin Virtual LDAP service.
https://www.onelogin.com/product/vldap
Suggested Solution
Let Confluence to integrate LDAP only with "User Schema Setting" and "MemberShip Schema Setting" skipping "Group Schema Setting".
And add an ability to recognize group from the MemberOf attribute of each users, not directly from group object.
This is because OneLogin distinguishes groups only with memberof attributes and doesn't have LDAP object as a group.
https://support.onelogin.com/hc/en-us/articles/206444116
Why this is important
OneLogin SSO and vLDAP is used by many enterprises, so the integration to Atlassian product is recommended.
Workaround
Use other LDAP service.