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Suggestion
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Resolution: Unresolved
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None
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The space activity charts gives an impression of popular content, overall view count, and prolific editors; however, the problem is that much of this information is not useful from a knowledge management perspective.
- Without context, page edits only says how many times a specific user clicked save. Users could make minor edits to a page multiple times and appear to be a greater contributor than they actual are. It would be useful to know how many unique pages that a single person updated at the Space activity level. Doing this could also help determine the average effort applied to space content month after month.
- View statistics can be useless when you have people who create and manage content. They can artificially inflate some of these values by hundreds of pages a day; however, since they are not the primary audience for the space, you don't actually get a sense of the user view stats. It would be useful to be able to exclude specific users from impacting content views and or Popular content. By excluding specific power users, teams can gain a better understanding of actual user content / space views, and popular content would actually represent "popular" content.