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Bug
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Resolution: Unresolved
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Low
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None
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6.4.2, 6.13.4, 7.13.5, 7.13.7
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15
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Severity 2 - Major
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5
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Summary
If you insert an unicode character in the Jira issue filter, Confluence will fail to retrieve the issues from Jira. This happens after publishing the page, but it doesn't happen when you preview the page.
Steps to Reproduce
- Go to Jira and create a new project called "Não"
- Go to Confluence and insert a JIM with the following filter:
project = Não
- Preview the page.
- Publish the page.
Expected Results
Confluence will display all issues from the project "Não" as it happens on preview.
Actual Results
The following message will appear:
Refresh didn't work. Try again or click an issue to see it in Jira.
Notes
Workaround
- You can save the JQL query as a filter and then use the JQL "filter = <filter ID>" in the JIRA issue macro.
- Adding the following to the JVM startup options could fix the issue as well:
-Dfile.encoding=UTF8
- is related to
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CONFSERVER-52822 JIRA Issues Macro fails on Confluence when Issues have Special Characters
- Long Term Backlog