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  1. Confluence Data Center
  2. CONFSERVER-54278

Limited number of users with the same name appeared in the page restriction search

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 5.10.8, 6.3.4, 6.4.3, 6.13.0
    • Content - Restrictions
    • None

      Only 6 of user return in the search result of page restriction but none of them is the intended user. Not able to add the intended user to page restriction

      STEPS TO REPRODUCE
      1. Add user with username test, test1, test2, test3, test4, test5, test6, test7
      2. All the username must have the same Full Name: Test
      EXPECTED BEHAVIOR

      Able to search and identify the user in the search result for page restriction

      ACTUAL BEHAVIOR

      Search for the 'test' user but could not identify the exact user and none of them is the intended user and it hard to identify the user

       

      WORKAROUND
      1. Temporary change the full name of the affected user to a unique name. But this could prove troublesome for the user that belongs to external directories.
      2. Assign the affected user to a group and apply the page restriction to the group instead. This workaround will add another extra management to the new group

       

       

        1. screenshot-1.png
          56 kB
          Zulfarhan Zakaria

            [CONFSERVER-54278] Limited number of users with the same name appeared in the page restriction search

            Ollie Guan added a comment -

            +++7.13.2

            Ollie Guan added a comment - +++7.13.2

            Chihara added a comment -

            Same issue on 6.15.2 & 6.14.2

            Chihara added a comment - Same issue on 6.15.2 & 6.14.2

            Initially moved this to a suggestion to display the username in the restrictions dialog, however I see that the underlying issue is that with more than 6 users with the same full name, where a users username is a subset of others usernames, then it becomes impossible to select that user.

            Adam Barnes (Inactive) added a comment - Initially moved this to a suggestion to display the username in the restrictions dialog, however I see that the underlying issue is that with more than 6 users with the same full name, where a users username is a subset of others usernames, then it becomes impossible to select that user.

              Unassigned Unassigned
              mzakaria@atlassian.com Zulfarhan Zakaria (Inactive)
              Affected customers:
              9 This affects my team
              Watchers:
              15 Start watching this issue

                Created:
                Updated: