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  1. Confluence Data Center
  2. CONFSERVER-53263

PDF Export displays blocks in the file name for Attachments named using Chinese Language

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 6.3.2, 6.15.7
    • Page - Export / Import
    • None

      Summary :

       When a ppt file is saved with file name in Chinese and attached to the page, while exporting the Confluence page as pdf, the file name in the PDF export shows  garbled Chinese characters in blocks.

       Steps to reproduce

      1. Create a page and attach the ppt file with file name in Chinese (used Ukai font for testing)
      2. Make sure Ukai font is selected from Confluence Administration (Cog Icon)  > General Configuration > PDF Export Language Support
      3. Export the page as pdf
      4. File itself is displayed fine in display and edit mode
      5. File name in the pdf export shows the Chinese characters in square blocks.

      Expected Results

      1. The file name in the PDF export should show the Chinese characters.

      Actual Results

      PDF export shows square characters for the file using Chinese characters as file name (Screen shot attached).

       

            [CONFSERVER-53263] PDF Export displays blocks in the file name for Attachments named using Chinese Language

            Renata Dornelas made changes -
            Remote Link Original: This issue links to "Page (Atlassian Documentation)" [ 429607 ]
            SET Analytics Bot made changes -
            Support reference count Original: 6 New: 7
            SET Analytics Bot made changes -
            Support reference count Original: 7 New: 6
            SET Analytics Bot made changes -
            Support reference count Original: 6 New: 7
            Bugfix Automation Bot made changes -
            Support reference count Original: 5 New: 6
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS New: 1
            Bugfix Automation Bot made changes -
            Support reference count Original: 4 New: 5
            Lei Wang made changes -
            Affects Version/s New: 6.15.7 [ 87607 ]
            Bugfix Automation Bot made changes -
            Support reference count Original: 3 New: 4

              Unassigned Unassigned
              pyarakala Praveen Yarakala (Inactive)
              Affected customers:
              6 This affects my team
              Watchers:
              9 Start watching this issue

                Created:
                Updated: