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  1. Confluence Server and Data Center
  2. CONFSERVER-53047

Some unicode characters prevent creating/editing pages using the Confluence Collaborative Editor

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    Description

      Summary

      When attempting to use certain unicode characters (πŸ›πŸœπŸπŸž) the page fails to save and displays an error message.

      Environment

      • MySQL
        • Confirmed on both 5.6 and 5.7
      • Oracle
        • Confirmed on 12c
      • MS SQL Server
        • Confirmed on SQL Server 2014

      Steps to Reproduce

      1. Create a new page
      2. Paste these unicode characters: πŸ›πŸœπŸπŸž
      3. Save

      Expected Results

      The page saves and displays the characters as expected.

      Actual Results

      One of two results will happen:

      • The page will fail to save and the below error is shown in the UI:
        Unable to communicate with server. Saving is not possible at the moment
      • The page will save but unicode characters will be displayed as ?????

      Notes

      • This does not affect PostgreSQL
      • Tested with character encoding parameter in JDBC URL and it still has the same behavior.
      • The unicode characters that cause this behavior are not limited to the ones in this report, these are simply confirmed and testable.

      Workaround

      • Migrate to PostgreSQL

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              Unassigned Unassigned
              sbrannen@atlassian.com Branno
              Votes:
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              28 Start watching this issue

              Dates

                Created:
                Updated: