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Bug
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Resolution: Obsolete
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Medium
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None
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6.2.2, 6.3.1
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9
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Severity 2 - Major
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4
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Summary
When attempting to use certain unicode characters (🐛🐜🐝🐞) the page fails to save and displays an error message.
Environment
- MySQL
- Confirmed on both 5.6 and 5.7
- Oracle
- Confirmed on 12c
- MS SQL Server
- Confirmed on SQL Server 2014
Steps to Reproduce
- Create a new page
- Paste these unicode characters: 🐛🐜🐝🐞
- Save
Expected Results
The page saves and displays the characters as expected.
Actual Results
One of two results will happen:
- The page will fail to save and the below error is shown in the UI:
Unable to communicate with server. Saving is not possible at the moment
- The page will save but unicode characters will be displayed as ?????
Notes
- This does not affect PostgreSQL
- Tested with character encoding parameter in JDBC URL and it still has the same behavior.
- The unicode characters that cause this behavior are not limited to the ones in this report, these are simply confirmed and testable.
Workaround
- Migrate to PostgreSQL
- relates to
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CONFSERVER-18509 MySQL databases incapable of handling 4byte UTF-8 Characters. Confluence should handle this gracefully
- Closed