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  1. Confluence Data Center
  2. CONFSERVER-52802

JIRA reports (Status Reports) issue count column is not loading

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Details

    • Bug
    • Resolution: Unresolved
    • Low
    • None
    • 6.2.3
    • Integrations - Jira

    Description

      Summary:

      While checking on JIRA reports, Issue count column takes forever to load:

      This issue affects JIRA reports, but specifically status reports. Change log isn't affected.

      Environment Details:
      1. Confluence version: 6.2.3
      2. JIRA version : 7.2.0
      3. Browser versions:
        • Chrome 58.0.3029.110 (64-bit)
        • Firefox 53.0.2 (64 –bit)
        • IE 11.0.9600.18665
      Steps to reproduce:
      1. Click "..." (next to the quick create button)
      2. Click Jira report
      3. Select Status report
      4. Add any filter
      5. Save.
      6. Navigate to the jira report shortcut available in space side bar
      7. Click "Add jira report"
      8. execute step 3 to 5
      9. observe JIRA report shortcut
      Expected output:

      Issue count of each status report should be visible

      Actual output:

      issue count of each status report is just keep loading.

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            Unassigned Unassigned
            jwaihou Jonathan Soo
            Votes:
            3 Vote for this issue
            Watchers:
            4 Start watching this issue

            Dates

              Created:
              Updated: