Summary

Synchrony doesn't work after disabling and enabling the Collaborative Editing add-on.

Environment

Confluence 6.X

Steps to Reproduce

1. Go to the Manage Add-ons page.
2. Search for the "Collaborative Editing" add-on.
3. Disable it.
4. Enable it.
5. Go to the "Collaborative Editing" page.

Expected Results

The Synchrony status page will appear

Actual Results

Page is not loaded and lots of "Something went wrong. Please try again." message appears:

Notes

This bug occurs because when you disable the Collaborative Editing Plugin, it automatically disables the Synchrony Interop Bootstrap Plugin as well.

However, when we re-enable the Collaborative Editing Plugin, it does not enable Synchrony Interop Bootstrap Plugin.

Workaround

Manually enable Synchrony Interop Bootstrap Plugin. See Collaborative Editing Cannot Be Enabled Because The Settings Page Does Not Load for full details.