@mentions in replies to inline comments do not generate notifications nor notification emails

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    • 3
    • Severity 3 - Minor
    • 1

      Summary

      When replying to an inline comment and using an @mention, the mentioned user does not receive a <username> mentioned you in <pagename> email nor a notification in the workbox

      Steps to Reproduce

      1. Configure an outgoing mail server in Confluence, if one is not already present
      2. On a Confluence page add an inline comment
      3. In the reply to an inline comment, mention a user who is not
        • Not watching the page
        • But does receive e-mail notifications

      Expected Results

      They receive:

      1. A notification that they were mentioned in a reply to an inline comment
      2. An e-mail from Confluence with the subject <username> mentioned you in <pagename>

      Actual Results

      They receive no notifications nor e-mails

      Workaround

      If the mentioned user happens to be watching the page they get e-mails regarding the changes.

        1. mention_issue_fail.png
          3 kB
          Greg Williams
        2. mention_issue_success.png
          6 kB
          Greg Williams

            Assignee:
            Hasnae (Inactive)
            Reporter:
            Robert Louie
            Votes:
            24 Vote for this issue
            Watchers:
            20 Start watching this issue

              Created:
              Updated:
              Resolved: