Uploaded image for project: 'Confluence Data Center'
  1. Confluence Data Center
  2. CONFSERVER-52266

adding an image in edit mode adds "confluence-thumbnail" class unnecessarily causing poor image to be displayed

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      Steps

      1. Upload an image
      2. Save the page
      3. Notice that it looks like it's a really small image scaled up
      4. Wonder why

      It's not really consistent but it seems like uploading an @2x image for the first time on a page is showing a really bad-looking version of it on the page (view, not edit). It looks fine in FileViewer and some times replacing the image (select and drop same file on to replace) fixes it.

      Workaround

      1. Edit the page
      2. Select the image to bring up the image toolbar
      3. Resize the image to another size
      4. Resize it back again to the desire size immediately
      5. Save the page
         

            [CONFSERVER-52266] adding an image in edit mode adds "confluence-thumbnail" class unnecessarily causing poor image to be displayed

            Kevin Allen made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 404413 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2874847 ] New: CONFSERVER Bug Workflow v4 [ 3003482 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2802795 ] New: JAC Bug Workflow v3 [ 2874847 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2738466 ] New: JAC Bug Workflow v2 [ 2802795 ]
            Owen made changes -
            Symptom Severity Original: Minor [ 14432 ] New: Severity 3 - Minor [ 15832 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2386658 ] New: JAC Bug Workflow [ 2738466 ]

            Adam Barnes (Inactive) added a comment -

            Hi techtime this issue is specifically about thumbnails from images (not PDF).
            If the imagine you upload to a page is shown at 300px or less it will be displayed using the thumbnail, if it is 301 or more pixels it will show the full resolution.
            Some PDF previews may fail to be created by the server, thus they will not be shown.

            Adam Barnes (Inactive) added a comment - Hi techtime this issue is specifically about thumbnails from images (not PDF). If the imagine you upload to a page is shown at 300px or less it will be displayed using the thumbnail, if it is 301 or more pixels it will show the full resolution. Some PDF previews may fail to be created by the server, thus they will not be shown.

            TechTime Initiative Group added a comment -

            I am having a similar issue in 6.8.1

            Additionally PDF Previews sometimes don't render. The workaround for the images is the same as above.

            The workaround for the PDF preview is similar:

            1. Edit page
            2. Click PDF attachment to get tooltip menu
            3. Click "Show as link"
            4. Click PDF attachment to get tooltip menu
            5. Click "Show as image"
            6. Save page

            Can this be reopened or is there another open ticket addressing this in Confluence 6.8.1?

            TechTime Initiative Group added a comment - I am having a similar issue in 6.8.1 Additionally PDF Previews sometimes don't render. The workaround for the images is the same as above. The workaround for the PDF preview is similar: Edit page Click PDF attachment to get tooltip menu Click "Show as link" Click PDF attachment to get tooltip menu Click "Show as image" Save page Can this be reopened or is there another open ticket addressing this in Confluence 6.8.1?
            artchang made changes -
            Comment [ I am experiencing this issue with Confluence 6.2.3 using Firefox 58.0.1. ]
            Alex Yakovlev (Inactive) made changes -
            Remote Link New: This issue links to "R6.2 P1. FrontEnd › Linting, Unit Tests and Coverage › issue-62-CONFSERVER-52266-stateless (server-syd-bamboo)" [ 338911 ]

              fxu Feng Xu (Inactive)
              mmcdaniel@atlassian.com Matt McDaniel (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              15 Start watching this issue

                Created:
                Updated:
                Resolved: