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  1. Confluence Data Center
  2. CONFSERVER-48836

Can't delete event in Calendar from series of events

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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Summary

      Similar to https://jira.atlassian.com/browse/TEAMCAL-3712

      Even when the time zone is properly configured to that of the user's, the event in the series of events can't be deleted. This applies across all calendars in our instance. They appear to delete at the time of the action, but refreshing the page shows that the events is still there. There are no errors in the front or the back end, even with DEBUG logging for Team Calendars.

      Workaround To Temporarily Correct Issue*

      1. Log in Confluence
      2. Go to Team Calendars
      3. Select "Week" from the tabs to make the events easier to read
      4. Click on the event you are trying to delete and drag the event to an earlier time (e.g 30 minutes before)
      5. Try to delete the event we just moved
      6. You will likely get an error. You can ignore this error for now.
      7. Refresh the page and the event will be automatically moved back to it's original spot
      8. You should now be able to delete any of your calendars and events.

      Note: This is not a permanent workaround and the issue has been seen to re-surface after a few days. We recommend to upgrade Team Calendars to 5.3.11 for a permanent fix.

        1. 3c4ae5aa-9f7f-465c-bf09-c7d990769ad0.ics
          10 kB
          Andy J.

            [CONFSERVER-48836] Can't delete event in Calendar from series of events

            Johannes Rudolf added a comment -

            Yeah, many thanks for the fix! Looking good now.

            Johannes Rudolf added a comment - Yeah, many thanks for the fix! Looking good now.

            cherie heiberg added a comment -

            Looks like it was fixed! Sorry for jumping the gun.

            cherie heiberg added a comment - Looks like it was fixed! Sorry for jumping the gun.

            Duy Truong Luong added a comment -

            cherie.heiberg1 This ticket was fixed in version 5.3.11. Team Calendars version 5.3.11 has been released. Could you give it a try ?

            Duy Truong Luong added a comment - cherie.heiberg1 This ticket was fixed in version 5.3.11. Team Calendars version 5.3.11 has been released. Could you give it a try ?

            cherie heiberg added a comment -

            Also, the workaround is not working for us.

            cherie heiberg added a comment - Also, the workaround is not working for us.

            cherie heiberg added a comment -

            I'd also like to know when 5.3.11 will be released. This issue is still making calendar management difficult within my organization.

            cherie heiberg added a comment - I'd also like to know when 5.3.11 will be released. This issue is still making calendar management difficult within my organization.

            Johannes Rudolf added a comment -

            I'd appreciate to know when 5.3.11 will be released? Thank you.

            Johannes Rudolf added a comment - I'd appreciate to know when 5.3.11 will be released? Thank you.

            Johannes Rudolf added a comment -

            Many thanks for the fix! When is it availavble?

            Johannes Rudolf added a comment - Many thanks for the fix! When is it availavble?

            Duy Truong Luong added a comment -

            cherie.heiberg1 could I have the ics files before and after delete ? Also let me know which event is being deleted

            Duy Truong Luong added a comment - cherie.heiberg1 could I have the ics files before and after delete ? Also let me know which event is being deleted

            Johannes Rudolf added a comment - - edited

            Just my two cents... we're hosting Jira and Confluence by ourselves and are facing the same problem here. We'd highly appreciate a solution for this. Being able to delete a single event out of a series is a calendar's key feature for what we're paying a lot of money. Unfortunately the log file doesn't say anything about this. Shall we raise a support ticket?

            Johannes Rudolf added a comment - - edited Just my two cents... we're hosting Jira and Confluence by ourselves and are facing the same problem here. We'd highly appreciate a solution for this. Being able to delete a single event out of a series is a calendar's key feature for what we're paying a lot of money. Unfortunately the log file doesn't say anything about this. Shall we raise a support ticket?

            cherie heiberg added a comment -

            Still waiting on a response to this.

            cherie heiberg added a comment - Still waiting on a response to this.

              dluong Duy Truong Luong
              208094e3ca5e cherie heiberg
              Affected customers:
              1 This affects my team
              Watchers:
              12 Start watching this issue

                Created:
                Updated:
                Resolved: