Details
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Bug
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Resolution: Unresolved
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Low
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None
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5.10.8, 6.0.3, 6.15.4, 7.4.3
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9
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Severity 3 - Minor
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1
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Description
Summary
"Error retrieving attachments from Confluence. The server may be unavailable." happens when uploading a large size animation gif file into a page.
And there is no image thumbnail　in the dialog.
There is an error message in atlassian-confluence.log.
2017-01-11 07:39:00,948 ERROR [http-nio-8090-exec-7] [common.error.jersey.ThrowableExceptionMapper] toResponse Uncaught exception thrown by REST service: 4096
-- referer: http://localhost:8090/pages/editpage.action?pageId=1212418 | url: /rest/prototype/1/content/1212418/attachments.json | traceId: 50117f401c6098e5 | userName: admin
java.lang.ArrayIndexOutOfBoundsException: 4096
at com.sun.imageio.plugins.gif.GIFImageReader.read(GIFImageReader.java:984)
at com.atlassian.confluence.pages.thumbnail.renderer.StreamRendererThumbnailGenerator$StreamingImageRenderer.scaleDown(StreamRendererThumbnailGenerator.java:68)
at com.atlassian.confluence.pages.thumbnail.renderer.StreamRendererThumbnailGenerator$StreamingImageRenderer.renderThumbnail(StreamRendererThumbnailGenerator.java:47)
at com.atlassian.confluence.pages.thumbnail.renderer.StreamRendererThumbnailGenerator.lambda$getInputStreamConsumer$0(StreamRendererThumbnailGenerator.java:30)
at com.atlassian.confluence.pages.thumbnail.renderer.ThumbnailRenderer.withStreamConsumer(ThumbnailRenderer.java:190)
at com.atlassian.confluence.pages.thumbnail.renderer.AbstractStreamedThumbnailGenerator.generate(AbstractStreamedThumbnailGenerator.java:14)
...
Environment
- Checked Confluence 5.10 and 6.0
- Browser Chrome, Safari and Firefox (OSX)
Steps to Reproduce
- Edit a page
- Press insert "Image and file icon" (cmd + M)
- Press Upload files button
- Select a large size animation gif image (approximately 10 MB)
- Not complete uploading image.
- Press close
- Press insert "Image and file icon" (cmd + M)
- Error message and no thumbnail
Expected Results
No error message and display image thumbnail.
Actual Results
Error message "Error retrieving attachments from Confluence. The server may be unavailable." and no image thumbnail.
Workaround
no workaround at this moment
