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    • We collect Confluence feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.

      Problem Definition

      The Confluence release notes for 5.10 includes:

      We now send just one email with the changes that have happened during the batch window (10 minutes). You'll still receive immediate notifications for the most important things, like mentions and new pages.

      see Confluence 5.10 Release Notes for more details.
      However, this impacts only pages edits and not attachments updates. Every change made to page attachments is being automatically sent in an email.

      Suggested Solution

      Extend the page edits notification algorithm to the attachment-related notifications as well

          Form Name

            [CONFSERVER-45725] Bulk email notifications on attachments

            "Files are first class citizens" since Confluence 5.7.

            Do you remember?

            Bernd Lindner added a comment - " Files are first class citizens " since Confluence 5.7. Do you remember?

            This seems to be a duplicate of CONFSERVER-27874

            This also occurs if you import a word document with images included.

             

            Michael Haverbier added a comment - This seems to be a duplicate of CONFSERVER-27874 This also occurs if you import a word document with images included.  

            Gliffy is sending soooo mannnnnyyyy emaillllssss it has totally minimized the happiness this feature brought initially.

            Steven Behnke added a comment - Gliffy is sending soooo mannnnnyyyy emaillllssss it has totally minimized the happiness this feature brought initially.

            Roland Stahn added a comment - - edited

            The very same issue also applies to the Draw.io plugin

            See also this question on Atlassian Answers: Draw.io for Confluence sends notifications each time a file is saved

            Roland Stahn added a comment - - edited The very same issue also applies to the Draw.io plugin See also this question on Atlassian Answers:  Draw.io for Confluence sends notifications each time a file is saved

            There is a minor edit flag on attachment changes that could be used to disable this, but it's not working in Confluence 6.x, see https://jira.atlassian.com/browse/CRA-1491. The current latest comment there does suggest a workaround:

            we disabled the notification on attachments updates completely by disabling the following modules of system plugin "Confluence File Notitication":

            file-content-update-notification

            file-content-remove-notification

            Workaround but no angry spammed users anymore... This workaround was approved by Atlassian support.

            Only possible with own server.

            David Benson [draw.io] added a comment - There is a minor edit flag on attachment changes that could be used to disable this, but it's not working in Confluence 6.x, see https://jira.atlassian.com/browse/CRA-1491 . The current latest comment there does suggest a workaround: we disabled the notification on attachments updates completely by disabling the following modules of system plugin "Confluence File Notitication": file-content-update-notification file-content-remove-notification Workaround but no angry spammed users anymore... This workaround was approved by Atlassian support. Only possible with own server.

            To give you a use case and the most important reason for my request, we are using the Gliffy plugin.

            The very same issue also applies to the Draw.io plugin (running Confluence 6.0.3 and Draw.io plugin 6.3.4.1).
            Every edit on a draw.io diagram produces an email notification - regardless of the configured batch notification window.
            An improved behavior would be very much appreciated!

            Roland Stahn added a comment - To give you a use case and the most important reason for my request, we are using the Gliffy plugin. The very same issue also applies to the Draw.io plugin (running Confluence 6.0.3 and Draw.io plugin 6.3.4.1). Every edit on a draw.io diagram produces an email notification - regardless of the configured batch notification window. An improved behavior would be very much appreciated!

            Hans-Peter Geier added a comment - - edited

            To give you a use case and the most important reason for my request,
            we are using the Gliffy plugin. People tend to save their work every minute to not accidentally loose their work. This triggers a lot of emails.  (also given that every Gliffy drawing is stored as 3 attachments, so we get 3 notiifcations per any "Save" of a Gliffy drawing.)

            Having this feature completed, so new revisions of existing attachment will be included in bulk emails instead of immediate delivery, would be a great advantage!  Getting rid of this amount of email "spam" would increase productivity of many people.

             

            Please complete the "bulk email" solution therefore ASAP.  (Please increase the severity if it helps for earlier consideration)  By the current priority I'm afraid that Atlassian will never do it. After all there are other suggestions and bug fix requests in the queue for 10 and more years....

            Hans-Peter Geier added a comment - - edited To give you a use case and the most important reason for my request, we are using the Gliffy plugin. People tend to save their work every minute to not accidentally loose their work. This triggers a lot of emails.  (also given that every Gliffy drawing is stored as 3 attachments, so we get 3 notiifcations per any "Save" of a Gliffy drawing.) Having this feature completed, so new revisions of existing attachment will be included in bulk emails instead of immediate delivery, would be a great advantage!  Getting rid of this amount of email "spam" would increase productivity of many people.   Please complete the "bulk email" solution therefore ASAP.  (Please increase the severity if it helps for earlier consideration)  By the current priority I'm afraid that Atlassian will never do it. After all there are other suggestions and bug fix requests in the queue for 10 and more years....

            please consider this request for early delivery; I wonna ask you to get this feature added to the 5.10 code stream, as we have no plan for the next 12 months at least to migrate to 6.0.

             

            In the meantime you should also add a clarification to the release note that the bulk notification feature does currently only work for pages, not for attachments.

            Hans-Peter Geier added a comment - please consider this request for early delivery; I wonna ask you to get this feature added to the 5.10 code stream, as we have no plan for the next 12 months at least to migrate to 6.0.   In the meantime you should also add a clarification to the release note that the bulk notification feature does currently only work for pages, not for attachments.

              Unassigned Unassigned
              oraissi Omar Raissi (Inactive)
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              26 Vote for this issue
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                Created:
                Updated: