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  1. Confluence Data Center
  2. CONFSERVER-45412

Cannot update JIRA issues, when a user presses Update link in JIRA Issue macro in Japanese version Windows OS.

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      Summary

      Cannot update JIRA issues, when a user presses Update link in JIRA Issue macro in Japanese version Windows OS.

      the JIRA Issue macro uses a filter with Japanese characters.
      ex. project = TEST AND summary ~テスト

      When a user presses Update link, a warning message shows.

      JIRA project doesn't exist or you don't have permission to view it.
      　Note: Actually Japanese message

      And then click the link in this message, move to JIRA.
      But search condition has garbled characters and an error message.

      Environment

      • Japanese version Windows 2012 R2
      • Confluence 5.10.8 + JIRA 7.2

      Steps to Reproduce

      1. Log in JIRA
      2. Create tickets in JIRA, and write "テスト" in summary field
      3. Log in Confluence
      4. Create a page
      5. Place a JIRA Issue macro
      6. Set fitler project = TEST AND summary ~テスト
      7. Save
      8. Open the page
      9. Press Update link

      Expected Results

      JIRA Issues are updated after press the Update link.

      Actual Results

      JIRA Issues are not update. and Error happens.

        1. jira_issue_macro.png
          jira_issue_macro.png
          16 kB

            [CONFSERVER-45412] Cannot update JIRA issues, when a user presses Update link in JIRA Issue macro in Japanese version Windows OS.

            George Varghese made changes -
            QA Demo Status Original: Not Done [ 14330 ] New: Not Needed [ 14332 ]
            QA Kickoff Status Original: Not Done [ 14234 ] New: Not Needed [ 14236 ]
            Resolution New: Low Engagement [ 10300 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            George Varghese made changes -
            Labels Original: affects-server New: affects-server cleanup-seos-fy25
            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2886088 ] New: CONFSERVER Bug Workflow v4 [ 2977319 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2798714 ] New: JAC Bug Workflow v3 [ 2886088 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2737267 ] New: JAC Bug Workflow v2 [ 2798714 ]
            Owen made changes -
            Symptom Severity Original: Minor [ 14432 ] New: Severity 3 - Minor [ 15832 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2390531 ] New: JAC Bug Workflow [ 2737267 ]
            Status Original: Open [ 1 ] New: Gathering Impact [ 12072 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2286749 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2390531 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2226270 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2286749 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2180859 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2226270 ]

              Unassigned Unassigned
              tnagasaka Takuya Nagasaka (Inactive)
              Affected customers:
              5 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: