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Bug
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Resolution: Low Engagement
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Low
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None
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5.10.8
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2
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Severity 3 - Minor
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Summary
Cannot update JIRA issues, when a user presses Update link in JIRA Issue macro in Japanese version Windows OS.
the JIRA Issue macro uses a filter with Japanese characters.
ex. project = TEST AND summary ~テスト
When a user presses Update link, a warning message shows.
JIRA project doesn't exist or you don't have permission to view it.
Note: Actually Japanese message
And then click the link in this message, move to JIRA.
But search condition has garbled characters and an error message.
Environment
- Japanese version Windows 2012 R2
- Confluence 5.10.8 + JIRA 7.2
Steps to Reproduce
- Log in JIRA
- Create tickets in JIRA, and write "テスト" in summary field
- Log in Confluence
- Create a page
- Place a JIRA Issue macro
- Set fitler project = TEST AND summary ~テスト
- Save
- Open the page
- Press Update link
Expected Results
JIRA Issues are updated after press the Update link.
Actual Results
JIRA Issues are not update. and Error happens.
- relates to
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- Closed
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[CONFSERVER-45412] Cannot update JIRA issues, when a user presses Update link in JIRA Issue macro in Japanese version Windows OS.
| QA Demo Status | Original: Not Done [ 14330 ] | New: Not Needed [ 14332 ] |
| QA Kickoff Status | Original: Not Done [ 14234 ] | New: Not Needed [ 14236 ] |
| Resolution | New: Low Engagement [ 10300 ] | |
| Status | Original: Gathering Impact [ 12072 ] | New: Closed [ 6 ] |
| Labels | Original: affects-server | New: affects-server cleanup-seos-fy25 |
| Workflow | Original: JAC Bug Workflow v3 [ 2886088 ] | New: CONFSERVER Bug Workflow v4 [ 2977319 ] |
| Workflow | Original: JAC Bug Workflow v2 [ 2798714 ] | New: JAC Bug Workflow v3 [ 2886088 ] |
| Workflow | Original: JAC Bug Workflow [ 2737267 ] | New: JAC Bug Workflow v2 [ 2798714 ] |
| Symptom Severity | Original: Minor [ 14432 ] | New: Severity 3 - Minor [ 15832 ] |
| Workflow | Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2390531 ] | New: JAC Bug Workflow [ 2737267 ] |
| Status | Original: Open [ 1 ] | New: Gathering Impact [ 12072 ] |
| Workflow | Original: Confluence Workflow - Public Facing - Restricted v5 [ 2286749 ] | New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2390531 ] |
| Workflow | Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2226270 ] | New: Confluence Workflow - Public Facing - Restricted v5 [ 2286749 ] |
Hi,
At Atlassian, our goal is to ensure we’re providing the best experience for our customers. With our new Data Center strategy, Atlassian's focus is on security, compliance, and performance and is a key driver in prioritizing bugs. Closing the bugs that do not fall into those categories will allow us to focus on the ones in the most current versions of our products.
This bug is being closed due to a lack of engagement in the last four years, including no new watchers, votes, or comments; this inactivity suggests a low impact.
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