Uploaded image for project: 'Confluence Data Center'
  1. Confluence Data Center
  2. CONFSERVER-45091

Jira custom field with special chars causes sorting in Jira issues macros to break

      Summary

      Jira custom field in Cyrillic causes sorting in Jira issues macros to break

      Environment

      • Confluence 5.10.6
      • Jira

      Steps to Reproduce

      1. Create a app link between Confluence and Jira
      2. Create a custom field in a jira project and give it a name with Cyrillic characters "Приоритет Кама"
      3. Edit couple of issues and add values to the the custom field
      4. Create a page on confluence and add a jira issues macro
      5. add JQL-query: project = "Your test project"
      6. In the display option add the custom field to be displayed
      7. Save the page
      8. Issue facing
        1. Sort using the custom field "Приоритет Кама"
        2. Sort using any other field

      Expected Results

      1. You should be able to sort using the custom field
      2. You should be able to sort using any field without breaking the view.

      Actual Results

      1. You can't sort using the custom field and refresh the filter and the custom field will appear to be empty.
      2. The view breaks and shows ? and broken characters, the more you click on the sort the more you get. Along with a message "JIRA project doesn't exist or you don't have permission to view it."
      3. The Jira Issue Macro will not render the Issue details and "Data cannot be retrieved due to an unexpected error* appear in the macro.

        1. 20161027-1.png
          23 kB
          Omar Raissi
        2. 20161027-2.png
          10 kB
          Omar Raissi

          Form Name

            [CONFSERVER-45091] Jira custom field with special chars causes sorting in Jira issues macros to break

            SET Analytics Bot made changes -
            UIS Original: 5 New: 4
            David Maye made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 986180 ]
            SET Analytics Bot made changes -
            UIS Original: 9 New: 5
            SET Analytics Bot made changes -
            UIS Original: 10 New: 9
            SET Analytics Bot made changes -
            UIS Original: 8 New: 10
            SET Analytics Bot made changes -
            UIS Original: 10 New: 8
            SET Analytics Bot made changes -
            Support reference count Original: 10 New: 11
            SET Analytics Bot made changes -
            UIS Original: 5 New: 10

            Lumei Mu added a comment -

            Looking forward to your updates.

            Lumei Mu added a comment - Looking forward to your updates.
            SET Analytics Bot made changes -
            UIS Original: 6 New: 5

              Unassigned Unassigned
              oraissi Omar Raissi (Inactive)
              Affected customers:
              5 This affects my team
              Watchers:
              12 Start watching this issue

                Created:
                Updated: