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  1. Confluence Data Center
  2. CONFSERVER-43330

Support SMTPs(465 port)

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    • We collect Confluence feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.

      Summary

      Confluence doesn't support SMTPS(465) while JIRA does. That can impact customers that don't want to use STARTTLS(587).

      Steps to Reproduce

      1. Go to Confluence Admin >> Mail Servers.
      2. Add a new SMTP server.
      3. On the Server port field, add the 465 port number.

        Expected Results

      The SMTP server will be created as it happens in JIRA

      Actual Results

      It fails and the logs show

      2016-02-02 02:57:04,496 ERROR [http-nio-8090-exec-1] [atlassian.confluence.jmx.JmxUtil] unregisterBean Unable to unregister object with name [ Confluence:name=MailServer-SMTP Сервер ]  due to : javax.management.InstanceNotFoundException: Confluence:name=MailServer-SMTP Сервер
 -- referer: http://109.206.188.107/confluence/admin/mail/editmailserver.action?id=1454367622001 | url: /confluence/admin/mail/doeditmailserver.action | userName: cnf | action: doeditmailserver

      Notes

      The problem is described in Mail server connection failed with SMTP

      Workaround

      1. Use the 587 port(STARTTLS)
      2. Or Configure the mail server as a JNDI resource

            [CONFSERVER-43330] Support SMTPs(465 port)

            Sen Geronimo made changes -
            Workflow Original: JAC Suggestion Workflow 4 [ 3580118 ] New: JAC Suggestion Workflow 3 [ 4340030 ]

            James Whitehead added a comment -

            A fix for this issue is available in Confluence Server and Data Center 7.17.0.
            Upgrade now or check out the Release Notes to see what other issues are resolved.

            James Whitehead added a comment - A fix for this issue is available in Confluence Server and Data Center 7.17.0. Upgrade now or check out the Release Notes to see what other issues are resolved.
            Rachel Robins made changes -
            Remote Link Original: This issue links to "Page (Confluence)" [ 627352 ]
            Rachel Robins made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 627352 ]

            Quan Pham added a comment -

            A fix for this issue is available to Server and Data Center customers in Confluence 7.16.1
            Upgrade now or check out the Release Notes to see what other issues are resolved.

            Quan Pham added a comment - A fix for this issue is available to Server and Data Center customers in Confluence 7.16.1 Upgrade now or check out the Release Notes to see what other issues are resolved.
            Quan Pham made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            Rachel Robins made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 617351 ]
            Rachel Robins made changes -
            Remote Link New: This issue links to "Page (Extranet)" [ 617350 ]
            Richard Atkins made changes -
            Fix Version/s New: 7.16.1 [ 99109 ]
            Fix Version/s New: 7.15.2 [ 99311 ]
            Fix Version/s New: 7.17.0 [ 99301 ]
            QA Demo Status New: Done [ 14331 ]
            Testing Notes Original: Verify we configure SMTPS by default when the mail server port is 465 New: (/) Verify we configure SMTPS by default when the mail server port is 465
            Status Original: In Progress [ 3 ] New: Waiting for Release [ 12075 ]
            Richard Atkins made changes -
            Assignee New: Richard Atkins [ richatkins ]

              richatkins Richard Atkins
              gviana Guilherme V. (Inactive)
              Votes:
              30 Vote for this issue
              Watchers:
              24 Start watching this issue

                Created:
                Updated:
                Resolved: