Ldap user directory error "query did not return a unique result:2"

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    • Type: Bug
    • Resolution: Support Request
    • Priority: High
    • None
    • Affects Version/s: 5.9.3
    • Component/s: None
    • Environment:

      Under Windows 2012 R2 with the DB hosted on SQL 2012.

      Hi,

      We need your support for the 100 licenses bought by Desjardins in January. (Bought by aleksandar .mincic@techsolcom.ca>" our software reseller.

      The LDAP configuration isn't working since yesterday.
      We tried the solution provided in this KB https://confluence.atlassian.com/confkb/synchronization-with-external-directory-fails-with-error-query-did-not-return-unique-result-757727378.html

      and

      https://confluence.atlassian.com/bamkb/database-corruption-query-did-not-return-a-unique-result-2-297672184.html

      Without success.

      Now I would like to get your support because this system is important for all our IT team.

      Regards,

      Patrick Lebel

            Assignee:
            Unassigned
            Reporter:
            Patrick Lebel
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              Created:
              Updated:
              Resolved: