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  1. Confluence Data Center
  2. CONFSERVER-41612

Attachments preview-download hangs

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      Hello I want to report issue with opening attachments in Confluence.
      We running Confluence v 5.9.9, everything is ok in Chrome v 50+ but not in any Firefox version and IE (Edge inc) as well. So how to reproduce this:
      1) upload to any page some attachment e.g. picture or any type of file
      2) open page in chrome and click on attachment - good (you can see picture or able to download file)
      3) try previous step with firefox or ie - it results with permanent hang - see screenshot.

      I also did some research on your KB about this issue but without success.
      Note that hangs state results with no errors.

      Thank you for any help.
      Best regards, J. Štefan

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          confluence-hangs.png
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            [CONFSERVER-41612] Attachments preview-download hangs

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2885694 ] New: CONFSERVER Bug Workflow v4 [ 2979620 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2791841 ] New: JAC Bug Workflow v3 [ 2885694 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2727495 ] New: JAC Bug Workflow v2 [ 2791841 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2392096 ] New: JAC Bug Workflow [ 2727495 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2272827 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2392096 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2223240 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2272827 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2175034 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2223240 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1938963 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2175034 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v3 [ 1737806 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 1938963 ]
            Katherine Yabut made changes -
            Workflow Original: CONF Bug Subtask WF (TEMP) [ 1698589 ] New: Confluence Workflow - Public Facing - Restricted v3 [ 1737806 ]

              Unassigned Unassigned
              1d8fffb3c775 Jaroslav Štefan
              Affected customers:
              1 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: