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  1. Confluence Data Center
  2. CONFSERVER-41538

Cannot Open .pptx file using File Preview Macro

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    Description

      Summary

      test3.pptx are two identical slides with different extension test.ppt. (Content was removed because it contains company's info)
      While uploading both files to Confluence, File preview macro won't able to preview the .pptx file, but it works for the .ppt file.

      These error shown in the logs :

      Caused by: class com.aspose.slides.p6a2feef8.pbdb106a0.cw: Unknown char: c
      
      
      Caused by: class com.aspose.slides.p6a2feef8.pbdb106a0.do: Version of TrueType font is incorrect: 2600468736, expected 65536 for v1.0
      
      

       

      Environment

      Error persist in the latest version of Confluence Server. However this error is not reproducible in Confluence On Demand (Cloud)

      Workaround

      The only available workaround at the moment is to convert the pptx file to ppt and use it in Confluence instead of the pptx.

      Attachments

        1. test.ppt
          849 kB
        2. test3.pptx
          132 kB

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              Unassigned Unassigned
              jwaihou Jonathan Soo
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              Dates

                Created:
                Updated: