NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.
It is very likely that after sharing a page with someone, that page name will be changed. The hyperlink in the "share email" will then be out of date and when the user clicks to go view the page, the Page Not Found error they see isn't a very good user experience.
Seems reasonable to embed the tiny link in the email's hyperlink instead and completely remove this potential bad experience.
Issue Description
As the link generated in the email is a static page URL, if there is changes in the page title after the email notification is sent, the page won't be accessible by the link directly anymore.
Expected Result
User get redirect to the correct page
Actual Result
User received a "Page Not Found" message as the title of the page is no longer the same.
Suggested Resolution
Using a tiny URL or pageid will be a better approach.
- is duplicated by
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CONFSERVER-56207 Links in emails stop working after changing a page's title
- Closed
- relates to
-
- Gathering Interest
[CONFSERVER-41353] URL sent when sharing a page should use tiny link or PageID
| Workflow | Original: JAC Suggestion Workflow 4 [ 3568681 ] | New: JAC Suggestion Workflow 3 [ 4338832 ] |
| Link |
New:
This issue is duplicated by |
| Description |
Original:
{panel:bgColor=#e7f4fa} *NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-41353]. {panel} It is very likely that after sharing a page with someone, that page name will be changed. The hyperlink in the "share email" will then be out of date and when the user clicks to go view the page, the Page Not Found error they see isn't a very good user experience. Seems reasonable to embed the tiny link in the email's hyperlink instead and completely remove this potential bad experience. |
New:
{panel:bgColor=#e7f4fa}
*NOTE:* This suggestion is for *Confluence Server*. Using *Confluence Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFCLOUD-41353]. {panel} It is very likely that after sharing a page with someone, that page name will be changed. The hyperlink in the "share email" will then be out of date and when the user clicks to go view the page, the Page Not Found error they see isn't a very good user experience. Seems reasonable to embed the tiny link in the email's hyperlink instead and completely remove this potential bad experience. h4. Issue Description As the link generated in the email is a static page URL, if there is changes in the page title after the email notification is sent, the page won't be accessible by the link directly anymore. h4. Expected Result User get redirect to the correct page h4. Actual Result User received a "Page Not Found" message as the title of the page is no longer the same. h4. Suggested Resolution Using a *tiny URL* or *pageid* will be a better approach. |
| Summary | Original: URL sent when sharing a page should be the tiny link | New: URL sent when sharing a page should use tiny link or PageID |
| Workflow | Original: JAC Suggestion Workflow 2 [ 3179812 ] | New: JAC Suggestion Workflow 4 [ 3568681 ] |
| Workflow | Original: JAC Suggestion Workflow [ 3039500 ] | New: JAC Suggestion Workflow 2 [ 3179812 ] |
| Workflow | Original: Confluence Workflow - Public Facing v4 [ 2537073 ] | New: JAC Suggestion Workflow [ 3039500 ] |
| Support reference count | New: 1 |
| Workflow | Original: Confluence Workflow - Public Facing v3 [ 2283313 ] | New: Confluence Workflow - Public Facing v4 [ 2537073 ] |
| Status | Original: Needs Verification [ 10004 ] | New: Gathering Interest [ 11772 ] |
| Workflow | Original: Confluence Workflow - Public Facing v3 - TEMP [ 2177241 ] | New: Confluence Workflow - Public Facing v3 [ 2283313 ] |