The current UPM version shipped with Confluence (2.20) does not display the "Update" button for plugin "Confluence Support Health Check" even though the bundled plugin is 1.1.7 and the available version in Marketplace is 2.0.6. This is impacting the adoption of the Support plugin. This issue may be impacting other plugins as well.

      The problem is fixed if I upgrade the UPM to 2.20.7.

      Screen shots:

      1. UPM does not show that "Update" button in 2.20. Even though Marketplace shows that a new version is available and compatible with 5.9.7.

      2. After upgrading the UPM to 2.20.7, it is then able to know that a new version is available.

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            [CONFSERVER-41113] Bump UPM to 2.20.7 to fix bugs

            Merged to release/5.9 branch for inclusion in the next bug fix release (5.9.11).

            Ben Woskow (Inactive) added a comment - Merged to release/5.9 branch for inclusion in the next bug fix release (5.9.11).

            Also, I'm unclear on whether you're talking about Confluence Cloud or Confluence Server. It sounds more like Server, since you said "shipped with" (and Cloud users can't upgrade P2 plugins anyway)... but in Server, users can upgrade UPM at any time, so that should not be blocking their ability to upgrade the support plugin.

            Eli Bishop (Inactive) added a comment - Also, I'm unclear on whether you're talking about Confluence Cloud or Confluence Server. It sounds more like Server, since you said "shipped with" (and Cloud users can't upgrade P2 plugins anyway)... but in Server, users can upgrade UPM at any time, so that should not be blocking their ability to upgrade the support plugin.

              bwoskow Ben Woskow (Inactive)
              rbattaglin Renan Battaglin
              Affected customers:
              0 This affects my team
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                Created:
                Updated:
                Resolved: