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Bug
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Resolution: Fixed
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Medium
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6.0.0-OD-2016.10.1
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25
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NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.
Summary:
Error received when creating backup from Backup Manager
Steps to Reproduce
- Click the create backup button in backup manager with or without selecting Backup attachments
Expected Results
Creates a backup
Actual Results
When trying to create backup the following error occurs in the UI:
Woah! Something went wrong! Unexpected error during export has occurred
Below error found on the logs:
2016-03-10 12:14:58.393831500 2016-03-10 12:14:58,393 INFO [Long running task: OnDemandBackup] [atlassian.confluence.upgrade.AbstractUpgradeManager] getExportBuildNumber Backward compatibility for export: "Upgrade to build number: 6169" prevents compatibility before 6169 2016-03-10 12:15:26.770076500 2016-03-10 12:15:26,767 ERROR [Long running task: OnDemandBackup] [sf.hibernate.impl.IteratorImpl] next could not get next result 2016-03-10 12:15:26.770078500 -- referer: https://<instance URL>/wiki/plugins/servlet/ondemandbackupmanager/admin | url: /wiki/rest/obm/1.0/runbackup | traceId: 9f15142ea6f620a9 | userName: sysadmin 2016-03-10 12:15:26.770079500 net.sf.hibernate.UnresolvableObjectException: No row with the given identifier exists: 27890165, of class: com.atlassian.confluence.impl.schedule.caesium.SchedulerRunDetails 2016-03-10 12:15:26.770135500 at net.sf.hibernate.UnresolvableObjectException.throwIfNull(UnresolvableObjectException.java:38) 2016-03-10 12:15:26.770136500 at net.sf.hibernate.impl.SessionImpl.internalLoad(SessionImpl.java:1980) 2016-03-10 12:15:26.770136500 at net.sf.hibernate.type.ManyToOneType.resolveIdentifier(ManyToOneType.java:69) 2016-03-10 12:15:26.770143500 at net.sf.hibernate.type.EntityType.resolveIdentifier(EntityType.java:208) 2016-03-10 12:15:26.770143500 at net.sf.hibernate.type.EntityType.nullSafeGet(EntityType.java:130) 2016-03-10 12:15:26.770144500 at net.sf.hibernate.impl.IteratorImpl.postNext(IteratorImpl.java:93) 2016-03-10 12:15:26.770144500 at net.sf.hibernate.impl.IteratorImpl.next(IteratorImpl.java:127) 2016-03-10 12:15:26.770144500 at com.atlassian.confluence.core.persistence.hibernate.HibernateAnyTypeDao$AllPersistentObjectsHandlesLoader.doInHibernate(HibernateAnyTypeDao.java:294) 2016-03-10 12:15:26.770152500 at com.atlassian.confluence.core.persistence.hibernate.HibernateAnyTypeDao.lambda$findAllPersistentObjectsHandlesUntyped$3(HibernateAnyTypeDao.java:106) 2016-03-10 12:15:26.770152500 at org.springframework.orm.hibernate.HibernateTemplate.execute(HibernateTemplate.java:370) 2016-03-10 12:15:26.770153500 at org.springframework.orm.hibernate.HibernateTemplate.execute(HibernateTemplate.java:337) 2016-03-10 12:15:26.770157500 at com.atlassian.confluence.core.persistence.hibernate.HibernateAnyTypeDao.findAllPersistentObjectsHandlesUntyped(HibernateAnyTypeDao.java:106) 2016-03-10 12:15:26.770158500 at com.atlassian.confluence.core.persistence.hibernate.HibernateAnyTypeDao.findAllPersistentObjectsHibernateHandles(HibernateAnyTypeDao.java:101) 2016-03-10 12:15:26.770159500 at com.atlassian.confluence.importexport.impl.BackupExporter.getHandlesOfObjectsForExport(BackupExporter.java:22) 2016-03-10 12:15:26.770164500 at com.atlassian.ondemand.backupmanager.confluence.OnDemandExporter.backupEntitiesInternal(OnDemandExporter.java:229) 2016-03-10 12:15:26.770164500 at com.atlassian.ondemand.backupmanager.confluence.OnDemandExporter.access$300(OnDemandExporter.java:64) 2016-03-10 12:15:26.770170500 at com.atlassian.ondemand.backupmanager.confluence.OnDemandExporter$2.doInTransaction(OnDemandExporter.java:202) 2016-03-10 12:15:26.770171500 at com.atlassian.sal.spring.component.SpringHostContextAccessor$1.doInTransaction(SpringHostContextAccessor.java:71) 2016-03-10 12:15:26.770171500 at org.springframework.transaction.support.TransactionTemplate.execute(TransactionTemplate.java:133) 2016-03-10 12:15:26.770176500 at com.atlassian.sal.spring.component.SpringHostContextAccessor.doInTransaction(SpringHostContextAccessor.java:68) 2016-03-10 12:15:26.770177500 at com.atlassian.confluence.spring.transaction.interceptor.ConfluenceSpringHostContextAccessor.access$001(ConfluenceSpringHostContextAccessor.java:21) 2016-03-10 12:15:26.770177500 at com.atlassian.confluence.spring.transaction.interceptor.ConfluenceSpringHostContextAccessor.lambda$doInTransaction$3(ConfluenceSpringHostContextAccessor.java:72) 2016-03-10 12:15:26.770183500 at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContext(VCacheRequestContextManager.java:82) 2016-03-10 12:15:26.770183500 at com.atlassian.confluence.impl.vcache.VCacheRequestContextManager.doInRequestContext(VCacheRequestContextManager.java:72) 2016-03-10 12:15:26.770189500 at com.atlassian.confluence.spring.transaction.interceptor.ConfluenceSpringHostContextAccessor.doInTransaction(ConfluenceSpringHostContextAccessor.java:72) 2016-03-10 12:15:26.770190500 at sun.reflect.GeneratedMethodAccessor270.invoke(Unknown Source) 2016-03-10 12:15:26.770190500 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) 2016-03-10 12:15:26.770195500 at java.lang.reflect.Method.invoke(Method.java:497)
Workaround
This queries were able to solve the problem on most cases:
confluence=> delete from bandana where bandanakey ilike '%backupmanager.lastBackupTime%'; DELETE from scheduler_run_details;
- For Cloud instances, please request it from our Support Engineer to perform the workaround.
- is duplicated by
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- Closed
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- is related to
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![[Atlassian Support System]](/images/icons/generic_link_16.png "[Atlassian Support System]")
JST-192278
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This is also happening today on pug and a clone of pug running in unicorn:
net.sf.hibernate.UnresolvableObjectException: No row with the given identifier exists: 1849360533, of class: com.atlassian.confluence.content.ContentProperty