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  1. Confluence Data Center
  2. CONFSERVER-40833

Deleted Pages, Blogpost and Attachments Returning in Confluence Search Results

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: High High
    • 6.7.0
    • 5.8.15, 6.0.0-OD-2016.07.1-0002, 5.9.12, 5.10.7, 6.0.0-beta7, 1000.444.0, 6.2.3
    • Search - Indexing

      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Summary

      Attachments which have been deleted from a Confluence Page are still searchable after a Content Index is performed

      Environment

      • Confluence Cloud version 6.0.0-OD-2016.07.2
      • Confluence server version 5.9.x and above

      Steps to Reproduce

      1. Add an attachment to a Confluence Page (does not need to be embedded on the page itself)
      2. Search for the Attachment using the Filename of the Attachment; it should display in the Search Results
      3. Delete the Attachment
      4. Search again for the Attachment; should not display in the Search Results
      5. Perform a task which triggers a Content Index (Move Pages, Create Space, etc) or as SysAdmin, manually trigger a Content Re-Index

      Expected Results

      Deleted attachment does not return in search results

      Actual Results

      • Deleted Attachment is shown in search results however when clicked displays a file not found error:
      • In some versions, deleted Attachments are able to be viewed like normal attachment
      • The attachment also reappeared in the Space Attachment list by going to Space Tools > Content Tools > Attachments

      Database shows that the Attachment has been deleted:

      confluence=> select contentid, contenttype, title, content_status from content where title like '%ExampleAttachment%';
 contentid | contenttype |          title          | content_status
-----------+-------------+-------------------------+----------------
   5046279 | ATTACHMENT  | 1.ExampleAttachment.png | deleted
   5046280 | ATTACHMENT  | 2.ExampleAttachment.png | deleted
(2 rows)

      Notes

      1. Rebuilding Cache does not seem to correct the issue
      2. Reindexing from scratch does not seem to correct the issue either

      Workaround

      1. Delete the attachment from the trash by going to Space Tool > Content Tools > Trash > choose the deleted attachments > Delete
      2. Purge the trash by going to Space Tool > Content Tools > Trash > purge

        1. AttachmentError.png
          AttachmentError.png
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            [CONFSERVER-40833] Deleted Pages, Blogpost and Attachments Returning in Confluence Search Results

            Nickey Wood added a comment -

            What about Confluence Cloud customers, this is still an issue.

             

            Also, is there a way to delete the trash once or does it have to be done space by space?

            Nickey Wood added a comment - What about Confluence Cloud customers, this is still an issue.   Also, is there a way to delete the trash once or does it have to be done space by space?
            Quan Pham made changes -
            Fix Version/s Original: 6.10.3 [ 86394 ]
            Quan Pham made changes -
            Fix Version/s New: 6.10.3 [ 86394 ]
            Usman Khalid (Inactive) made changes -
            Labels Original: enterprise-backlog scale-team New: scale-team
            Usman Khalid (Inactive) made changes -
            Labels Original: enterprise-backlog New: enterprise-backlog scale-team
            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2901969 ] New: CONFSERVER Bug Workflow v4 [ 2996529 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2798855 ] New: JAC Bug Workflow v3 [ 2901969 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2716000 ] New: JAC Bug Workflow v2 [ 2798855 ]
            Owen made changes -
            Symptom Severity Original: Minor [ 14432 ] New: Severity 3 - Minor [ 15832 ]
            Niraj Bhawnani made changes -
            Link New: This issue causes CONFSERVER-56055 [ CONFSERVER-56055 ]

              huyle Huy Le (Inactive)
              scranford Shawn C (Inactive)
              Affected customers:
              95 This affects my team
              Watchers:
              80 Start watching this issue

                Created:
                Updated:
                Resolved: