Summary

      When we tried to install Japanese language pack ( Confluence-5.9.4-language-pack-ja_JP.jar ) on Confluence, the installation failed with no error.

      The installation seemed to be succeeded at a glance but it actually failed.

      In spite of the fact that we tried to install Confluence Japanese Language Pack 5.9.4, the dialog indicated that Confluence succeeded in installing 6.0.0-OD-2015.50.0-0611 (the default bundled language pack).

      Steps to Reproduce

      1. Download Confluence Japanese Language Pack 5.9.4 from http://translations.atlassian.com
      2. Install the language pack from Manage add-ons page on Confluece

      Expected Results

      Language packs should be installed correctly as they were on Conflunece 5.8.x.

      Actual Results

      Any language pack was not able to be installed.

      Workaround

      Remove the default bundled language pack and install the new language pack from Manage add-ons page.

      Note

      Confluence Japanese Language Pack 5.9.4 was released after 6.0.0-OD-2015.50.0-0611 had been released even though the version number is smaller.
      It might cause this bug.

            [CONFSERVER-40613] Can't install language pack

            Richard Atkins made changes -
            Resolution New: Obsolete [ 11 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Bugfix Automation Bot made changes -
            Support reference count Original: 3 New: 4
            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2874353 ] New: CONFSERVER Bug Workflow v4 [ 3004719 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2802589 ] New: JAC Bug Workflow v3 [ 2874353 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2733067 ] New: JAC Bug Workflow v2 [ 2802589 ]
            Owen made changes -
            Symptom Severity Original: Minor [ 14432 ] New: Severity 3 - Minor [ 15832 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2398424 ] New: JAC Bug Workflow [ 2733067 ]
            Status Original: Open [ 1 ] New: Gathering Impact [ 12072 ]
            steve (Inactive) made changes -
            Labels Original: add-ons&integrations affects-server team-muppets warranty New: add-ons&integrations affects-server iau-plugins team-muppets warranty
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2296316 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2398424 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2232055 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2296316 ]

              Unassigned Unassigned
              yokamoto Yuki Okamoto (Inactive)
              Affected customers:
              2 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: