Summary

      When we tried to install Japanese language pack ( Confluence-5.9.4-language-pack-ja_JP.jar ) on Confluence, the installation failed with no error.

      The installation seemed to be succeeded at a glance but it actually failed.

      In spite of the fact that we tried to install Confluence Japanese Language Pack 5.9.4, the dialog indicated that Confluence succeeded in installing 6.0.0-OD-2015.50.0-0611 (the default bundled language pack).

      Steps to Reproduce

      1. Download Confluence Japanese Language Pack 5.9.4 from http://translations.atlassian.com
      2. Install the language pack from Manage add-ons page on Confluece

      Expected Results

      Language packs should be installed correctly as they were on Conflunece 5.8.x.

      Actual Results

      Any language pack was not able to be installed.

      Workaround

      Remove the default bundled language pack and install the new language pack from Manage add-ons page.

      Note

      Confluence Japanese Language Pack 5.9.4 was released after 6.0.0-OD-2015.50.0-0611 had been released even though the version number is smaller.
      It might cause this bug.

        1. Confluence-5.9.4-language-pack-ja_JP.jar
          462 kB
          Yuki Okamoto
        2. lang_pack_install.png
          515 kB
          Yuki Okamoto

            [CONFSERVER-40613] Can't install language pack

            translations.atlassian.com is no longer available.

            Richard Atkins added a comment - translations.atlassian.com is no longer available.

            I've installed langage pack 5.10.0.rc1-v2r25964-2016-07-16 to Confluence 5.10.1. It was effective!. This issue looks fixed on Confuence 5.10.1.

            Akira Higuchi added a comment - I've installed langage pack 5.10.0.rc1-v2r25964-2016-07-16 to Confluence 5.10.1. It was effective!. This issue looks fixed on Confuence 5.10.1.

            same on Confluence 5.9.12(upgraded from 5.2.5) and Confluence-5.9.7-language-pack-ja_JP.jar

            HIROTA Takayuki[Ricksoft] added a comment - - edited same on Confluence 5.9.12(upgraded from 5.2.5) and Confluence-5.9.7-language-pack-ja_JP.jar

            Hi, Jacek.

            I have same issue with Yuki. I can't install language pack.

            Can you please try to uninstall existing language pack first and then try again?

            I can't uninstall existing language pack, becase it is in the group of System addon.
            Language pack bundlled with newest Confluence (Released 17-Mar-2016 5.9.7) is version 6.0.0-OD-2015.50.0-0611-2015-12-03. It's very old.

            Best regads.

            Akira Higuchi added a comment - Hi, Jacek. I have same issue with Yuki. I can't install language pack. Can you please try to uninstall existing language pack first and then try again? I can't uninstall existing language pack, becase it is in the group of System addon. Language pack bundlled with newest Confluence (Released 17-Mar-2016 5.9.7) is version 6.0.0-OD-2015.50.0-0611-2015-12-03. It's very old. Best regads.

            I'm not sure if UPM allows to install an older add-on. Can you please try to uninstall existing language pack first and then try again?

            Jacek Jaroczynski (Inactive) added a comment - I'm not sure if UPM allows to install an older add-on. Can you please try to uninstall existing language pack first and then try again?

              Unassigned Unassigned
              yokamoto Yuki Okamoto (Inactive)
              Affected customers:
              2 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: