• Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 6.0.0-OD-2016.05, 5.10.1, 5.10.5, 6.1.0
    • Macros - Attachments

      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Summary

      The thumbnails in the 'Attachments' macro do not appear on a published page. However, they appear in the Edit macro dialog and when previewing a page before saving it.

      Steps to Reproduce

      1. Create a page and attach images to it
      2. Edit page and add Attachment macro
      3. Hit preview on the macro
      4. Save the page

      Expected Results

      Page should render the images attached

      Actual Results

      Nothing is showing

      Workaround

      Preview image using the Preview button in the Attachments macro.

        1. edit macro mode.png
          edit macro mode.png
          128 kB
        2. page preview.png
          page preview.png
          140 kB
        3. saved page.png
          saved page.png
          100 kB

            [CONFSERVER-40609] Attachments macro preview broken

            We have the same problem and this is very very frustrating. From my perspective it makes confluence for documentation useless. 

            Simon Schot added a comment - We have the same problem and this is very very frustrating. From my perspective it makes confluence for documentation useless. 

            We have the same issue and find it extremely frustrating. Really annoying customers

            Anna-Louise Bouvier added a comment - We have the same issue and find it extremely frustrating. Really annoying customers

            We have the same problem, we get a grey box showing the title and size instead of a PDF thumbnail.

            ann-kristin.mehnert added a comment - We have the same problem, we get a grey box showing the title and size instead of a PDF thumbnail.

            This would help a lot if fixed. Annoying users/customers.

             

            Thank you.

            David Parker added a comment - This would help a lot if fixed. Annoying users/customers.   Thank you.

            Jess added a comment -

            This bug is causing frustration for us as well.

            Jess added a comment - This bug is causing frustration for us as well.

            Hi, I have 2 Confluence server instances :

            • The macro attachment is working well on the 6.6.0 instance
            • The macro attachment is showing this bug on the 6.6.2 instance

            I hope these details can help to find a solution...

            Thanks & Regards,

            Camille

            Camille Lecerf added a comment - Hi, I have 2 Confluence server instances : The macro attachment is working well on the 6.6.0 instance The macro attachment is showing this bug on the 6.6.2 instance I hope these details can help to find a solution... Thanks & Regards, Camille

            Adam, soon this issue will be 2 years since it has been reported.

            And it's weird to have documentation with this feature but in fact it doesn't work.

            There are several major confluence version were released since start of this issue.

            Pavel Potcheptsov added a comment - Adam, soon this issue will be 2 years since it has been reported. And it's weird to have documentation with this feature but in fact it doesn't work. There are several major confluence version were released since start of this issue.

            Dara Hogan added a comment -

            I'd love to see priority of this raised.

            I've got users having to download documents, when all they need to do is a have a quick look via preview.

            Extra clicks and having to open Word, take from the efficiency we want to provide with Confluence.

            Thanks,

            Dara Hogan added a comment - I'd love to see priority of this raised. I've got users having to download documents, when all they need to do is a have a quick look via preview. Extra clicks and having to open Word, take from the efficiency we want to provide with Confluence. Thanks,

            Hi ppo, this is not on the immediate horizon to be fixed, however is on our radar.

            Adam Barnes (Inactive) added a comment - Hi  ppo , this is not on the immediate horizon to be fixed, however is on our radar.

            Any plan to fix this one year bug?

            Pavel Potcheptsov added a comment - Any plan to fix this one year bug?

              Unassigned Unassigned
              abarnes@atlassian.com Adam Barnes (Inactive)
              Affected customers:
              31 This affects my team
              Watchers:
              34 Start watching this issue

                Created:
                Updated: