I've tested out the Jira and Confluence migration tools and it does the job well enough for migrating the raw data from server to cloud, but it appears that many of the plugins are not available in the cloud.
We're looking at testing sync options in Jira, to sync server to cloud with the idea that we can install plugins, configure and work out those details and then do a final sync. We selected a plugin and it failed to initialize with no errors, anywhere so we've contacted the vendor.
We're looking at sync options in Confluence an it appears that for server to cloud, NONE EXIST.
It would be super nice if there were some way we could access the command line of our cloud instance so we could write our own syncing scripts but it appears to me that command line access to the server we are paying for.... does not exist.
This seems like a very odd oversight. It seems to me that this is a feature which should be built in to the product.
The only option I really see is that I should carefully recreate the functionality using new plugins where possible, document exact steps, blow away the migration and start fresh and recreate it exactly again from scratch during a scheduled maintenance window while the entire company is watching while under pressure to make a deadline.
What is the opposite of love?
I'm going to reach out to the team at Atlassian to discuss in more detail, but I really feel like I should not have to. This should be a built in feature. It feels as if we're being forced into a cloud solution with no reasonable path to get there. I would really like to know if you're losing customers due to this forced transition, and if so, what products are they moving to? I'd like to know if there are other ticketing or systems that can import from Jira or Confluence. Anyone have any suggestions?
We would like to have the ability to sync two instances in a way that would allow us to update the content in the "internal" confluence a it would automatically update the content in the "external" confluence. I know there is a plugin for this, but our Cybersecurity department doesn't like the plugin solution much, so having a native solution would be ideal. This would solve our problem of sharing content with external parties that do not have our company certificates so can't access our Confluence. (again I know there is a plugin specifically for this, but it was rejected by our cybersec)
We only use on-prem (DC) instances of Confluence.