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  1. Confluence Data Center
  2. CONFSERVER-40165

Indexing attachments does not remember that an operation has been attempted

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    Description

      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Summary

      If a fatal exception (ie, OutOfMemoryError) occurs during the processing of an attachment (such as a large/corrupt PDF or DOCX), Confluence will not record the failure. When it restarts, it will re-try the indexing. This leads to a loop of failure, and the application becomes unusable.

      Expected Result

      Application fails catastrophically only once. The underlying failure can be investigated and fixed, but the application does not enter a loop of catastrophic failures as it tries to index an invalid file.

      Actual Result

      Applications enteres a loop of failures where it will become unavailable until Support (or other system administrator) removes the offending file.

      Workaround

      Identify the file being indexed, and remove it.

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              mfedoryshyn Maksym Fedoryshyh
              hmurn metrics
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                Updated:
                Resolved: