Details
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Bug
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Resolution: Fixed
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Medium
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6.0.0-OD-2015.50, 6.0.2
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10
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Severity 2 - Major
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6
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Description
NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.
Summary
If a fatal exception (ie, OutOfMemoryError) occurs during the processing of an attachment (such as a large/corrupt PDF or DOCX), Confluence will not record the failure. When it restarts, it will re-try the indexing. This leads to a loop of failure, and the application becomes unusable.
Expected Result
Application fails catastrophically only once. The underlying failure can be investigated and fixed, but the application does not enter a loop of catastrophic failures as it tries to index an invalid file.
Actual Result
Applications enteres a loop of failures where it will become unavailable until Support (or other system administrator) removes the offending file.
Workaround
Identify the file being indexed, and remove it.
Attachments
Issue Links
- is related to
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CONFSERVER-40024 Attachments in Confluence that fail indexing X times should be skipped and quarantined
- Closed
- relates to
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AI-427 Indexing attachments does not remember that an operation has been attempted
- Closed
- is blocked by
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PSR-52 Loading...
- mentioned in
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