NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      When Searching for documents in the Confluence free-text search box, a lot of documents are hard to find, when not KNOWING exactly what to search for.

      In our case, we have a lot of settings. Their names are separated by a . (DOT), and it is extremely hard finding documents where these settings are mentioned, or where part of the words of the setting name are mentioned.

      See below:

      These cases matches my test-page

      These does NOT find my page. I would like them all to find it!

      I'd say, that searching for just PTCSC in this case should find my document.

      Furthermore, searching for the end of a word does not seem to work either, in our case, "*.PTCSC.Suffix" does not find the document.

      This is actually one of the reasons people at our organisation feels that Confluence might not be the best tool for documentation; it is hard to find documents with relevant content.

      Yes. There are tags. We use those, but finding content is key.

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            [CONFSERVER-38762] Finding documents with words separated by DOT

            Hi hp and everyone,

            This is Oksana from the Confluence team. Thank you for raising this bug and bringing it to our attention. After our investigation into this issue, we weren’t able to reproduce the described behavior within our instances. We would like to get to the root cause of what you’re experiencing. Could you provide some more details or a screenshot to help us narrow down this case?

            We will keep this issue open for another 14 days, but if we don’t hear back by then we will need to close this out to focus on our upcoming roadmap for all Confluence users.

            Best,
            Oksana

            Oksana Bodnar (Inactive) added a comment - Hi hp and everyone, This is Oksana from the Confluence team. Thank you for raising this bug and bringing it to our attention. After our investigation into this issue, we weren’t able to reproduce the described behavior within our instances. We would like to get to the root cause of what you’re experiencing. Could you provide some more details or a screenshot to help us narrow down this case? We will keep this issue open for another 14 days, but if we don’t hear back by then we will need to close this out to focus on our upcoming roadmap for all Confluence users. Best, Oksana

            Thank you for taking the time to raise, comment or vote on this Bug. We regret to inform you that due to a limited number of reports and based on our current backlog of higher impact issues that we are closing this issue as Timed Out.

            If this issue is still impacting you on a recent version please feel free to comment with the affected version. Any further details you may be able to provide regarding reproduction or impact of this issue may help us better address this issue.

            Thanks again.
            Cheers,

            Confluence Product Management

            Adam Barnes (Inactive) added a comment - Thank you for taking the time to raise, comment or vote on this Bug. We regret to inform you that due to a limited number of reports and based on our current backlog of higher impact issues that we are closing this issue as Timed Out. If this issue is still impacting you on a recent version please feel free to comment with the affected version. Any further details you may be able to provide regarding reproduction or impact of this issue may help us better address this issue. Thanks again. Cheers, Confluence Product Management

              Unassigned Unassigned
              13bb65336aa7 hp
              Affected customers:
              3 This affects my team
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              4 Start watching this issue

                Created:
                Updated:
                Resolved: