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Bug
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Resolution: Cannot Reproduce
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Low
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Searching for documents with content
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Severity 3 - Minor
NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.
When Searching for documents in the Confluence free-text search box, a lot of documents are hard to find, when not KNOWING exactly what to search for.
In our case, we have a lot of settings. Their names are separated by a . (DOT), and it is extremely hard finding documents where these settings are mentioned, or where part of the words of the setting name are mentioned.
See below:
These cases matches my test-page
These does NOT find my page. I would like them all to find it!
I'd say, that searching for just PTCSC in this case should find my document.
Furthermore, searching for the end of a word does not seem to work either, in our case, "*.PTCSC.Suffix" does not find the document.
This is actually one of the reasons people at our organisation feels that Confluence might not be the best tool for documentation; it is hard to find documents with relevant content.
Yes. There are tags. We use those, but finding content is key.
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Page Failed to load
[AI-415] [Backend] Finding documents with words separated by DOT
Hi everyone,
This is Nataliia from the Confluence team. Thank you for raising this bug and bringing it to our attention. After our investigation into this issue, we weren’t able to reproduce the behavior within our instances. We would like to get to the root cause of what you’re experiencing. Could you provide some more details or a screenshot to help us narrow down this case?
We will keep this issue open for another 14 days, but if we don’t hear back by then we will need to close this out to focus on our upcoming roadmap for all Confluence users.
Best,
Nataliia
Hi everyone,
This is Oleksandr from the Confluence team. Thank you for previously raising this bug and bringing it to our attention.
Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users.
As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know by posting a comment and we will review.
Thank you again for providing valuable feedback to our team!
Best,
Oleksandr