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Bug
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Resolution: Fixed
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Low
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5.6.4
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Confluence 5.6.4 Standalone.
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Severity 2 - Major
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The following Powerpoint file can not be renderer ( There was a problem converting this attachment. Please create an issue at http://jira.atlassian.com ).
Only message in the log:
[DefaultSlideCacheManager:thread-4] [com.benryan.conversion.AbstractSlideConversionTask] call problem while converting xxx.pptx
After trying to reproduce this error, I found out that it seems to come the kind of Text box used on the slide.
in the XML, if the text is declared as "Textbox", the rendering fails. If it's declared as "Textfield" the rendering succeed.
Thank you everyone for your feedback. In a recent release of Confluence (5.7) we introduced a new way to embed, preview and collaborate on files (more information here). This new experience does not require you to insert a macro first, but automatically embeds a preview of the file if you upload it. In addition, it supports many more file types and additional features which are not available in the View File macro. All future efforts on improving our files experience will be on the new solution.
This bug does not exist in our new file experience and we encourage you to transition your embedded view file macro into an embedded file to make use of the new file functionality.
Given that the bug does not occur in the new file experience, we will be closing this issue.