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Bug
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Resolution: Low Engagement
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Low
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None
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5.9.1-OD-62-023
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13
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Severity 3 - Minor
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0
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NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.
Summary
Flash files in (.swf) are not playing in the multimedia macro even though it is supported.
See: Multimedia Macro
Environment
Currently occurring on Confluence 5.9.1-OD-62-023 in Firefox 39.0.3, Safari Version 8.0.7 (10600.7.12) and Chrome Version 44.0.2403.130
Steps to Reproduce
- Create a Confluence Page
- Upload Flash File (.swf)
- Use the Multimedia Macro with the flash file (.swf)
Expected Results
The file should play even without autoplay configured
Actual Results
Without autoplay selected
batch.js?jquery.external=true&atlassian.aui.raphael.disabled=true&locale=en-GB&build-number=6138:259 unable to auto size flash - took too long to load
Notes
Playing the file in Chrome, Firefox, or Safari in another tab renders the flash file correctly so its not the file that is corrupt
Workaround
There is currently no workaround
- relates to
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- Closed
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- mentioned in
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![[Extranet] Page](/images/icons/generic_link_16.png "[Extranet] Page")
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[CONFSERVER-38733] Flash File (.swf) Not Playing In Multimedia Macro Due To Taking Too Long To Load
Hi stephan.boxall, it's https://jira.atlassian.com/browse/CONFCLOUD-38733
You can also find the corresponding link at the top of the description.
Stephan Boxall
added a comment - Hey guys- is there a ticket number for the cloud based issue? Hi stephan.boxall, this is the Server ticket and only relevant to server customers, I am aware of your support ticket regarding your Cloud instance and have notified the appropriate people to try to get you an update.
Stephan Boxall
added a comment - Hi Adam,
This is the information I have been able to extract from our Confluence:
Atlassian Confluence and Confluence Plugins
Unable to render embedded object: File (yHYC16F65fmtnYrXbB7jsto7KB56foowjvVRhTpW9ZlJuR375Z60jcjByN8rfxFBJf2KT7CHUzcE36rnbhfc65ZHP2L MSAYmAREAiIBGQCEgEJAISAYmAREAiIBGQCEgEJAISAYmAREAiIBGQCEgEJAISAYmAREAiIBH4f0fgv1pxkj4W13 CAAAAAElFTkSuQmCC) not found.
License Information for Confluence
Confluence 1000.0.0-604096f
Copyright © 2003 - 2015 Atlassian Corporation Pty Ltd.
The use of this product is subject to the terms of the Atlassian End User Agreement, unless otherwise specified therein.
This product includes software developed by the Apache Software Foundation.
This product also includes the following libraries which are covered by the GNU LGPL license:
tinymce 3.4.9-atlassian-11 LGPL 2.1 tinymce-3.4.9-atlassian-11.js
This product also includes code written by other third parties.
Additional details regarding these and other third party code included in this product, including applicable copyright, legal and licensing notices, are available in the "licenses" directory under the Confluence installation directory.
License Information for Confluence Plugins
Team Calendars 1000.0.46
Copyright © 2002 - 2013 Atlassian Corporation Pty Ltd.
The use of this plugin is subject to the terms of the Atlassian End User Agreement, unless other specified therein.
This plugin includes software developed by the Apache Software Foundation.
This plugin also includes code written by other third parties.
Additional details regarding these and other third party code included in this plugin, including applicable copyright, legal and licensing notices, are available in the "licenses" directory inside the plugin.
Stephan Boxall
added a comment - Hi Adam,
This is the information I have been able to extract from our Confluence:
Atlassian Confluence and Confluence Plugins
Unable to render embedded object: File (yHYC16F65fmtnYrXbB7jsto7KB56foowjvVRhTpW9ZlJuR375Z60jcjByN8rfxFBJf2KT7CHUzcE36rnbhfc65ZHP2L MSAYmAREAiIBGQCEgEJAISAYmAREAiIBGQCEgEJAISAYmAREAiIBGQCEgEJAISAYmAREAiIBH4f0fgv1pxkj4W13 CAAAAAElFTkSuQmCC) not found.
License Information for Confluence
Confluence 1000.0.0-604096f
Copyright © 2003 - 2015 Atlassian Corporation Pty Ltd.
The use of this product is subject to the terms of the Atlassian End User Agreement , unless otherwise specified therein.
This product includes software developed by the Apache Software Foundation .
This product also includes the following libraries which are covered by the GNU LGPL license:
tinymce 3.4.9-atlassian-11
LGPL 2.1
tinymce-3.4.9-atlassian-11.js
This product also includes code written by other third parties.
Additional details regarding these and other third party code included in this product, including applicable copyright, legal and licensing notices, are available in the "licenses" directory under the Confluence installation directory.
License Information for Confluence Plugins
Team Calendars 1000.0.46
Copyright © 2002 - 2013 Atlassian Corporation Pty Ltd.
The use of this plugin is subject to the terms of the Atlassian End User Agreement , unless other specified therein.
This plugin includes software developed by the Apache Software Foundation .
This plugin also includes code written by other third parties.
Additional details regarding these and other third party code included in this plugin, including applicable copyright, legal and licensing notices, are available in the "licenses" directory inside the plugin.
This issue has been tested as working in 6.1 and 6.4.
If you are on a version of 6.1 and greater please let us know so we can further investigate the symptoms which might be causing the issue.
Stephan Boxall
added a comment - Hey Atlassian Team,
Can we please have an update on the progress of this outstanding issue?
The issue still persists in the vast majority of my Confluence pages. This issue that caused this back in 2015, was the result of changes made by you.
I look forward to hearing about the progress being made.
Stephan Boxall
added a comment - Hey Atlassian Team,
Can we please have an update on the progress of this outstanding issue?
The issue still persists in the vast majority of my Confluence pages. This issue that caused this back in 2015, was the result of changes made by you.
I look forward to hearing about the progress being made.
Stephan Boxall
added a comment - Today marks the 2 year anniversary of this outstanding issue! -(seriously... 2 years??!)
Could you please advise the community if this issue is ever going to be fixed, or cannot and won't be fixed? At this point, I does not bother me if the issue cannot be fixed, I just want someone from Atlassian to state this.
On a personal note, I'm very disappointed at the lack of attentiveness given to this issue; you may note that the ticket is still unassigned (and has been for months).
I look forward to hearing back from someone soon with an update.
Stephan Boxall
added a comment - Today marks the 2 year anniversary of this outstanding issue! -(seriously... 2 years??!)
Could you please advise the community if this issue is ever going to be fixed, or cannot and won't be fixed? At this point, I does not bother me if the issue cannot be fixed, I just want someone from Atlassian to state this.
On a personal note, I'm very disappointed at the lack of attentiveness given to this issue; you may note that the ticket is still unassigned (and has been for months).
I look forward to hearing back from someone soon with an update. 
David Winkler
added a comment - Hello,
Just touching base to see if this is being worked on.
Thanks David Winkler
added a comment - Is this getting addressed?
Thanks
Hi,
At Atlassian, our goal is to ensure we’re providing the best experience for our customers. With our new Data Center strategy, Atlassian's focus is on security, compliance, and performance and is a key driver in prioritizing bugs. Closing the bugs that do not fall into those categories will allow us to focus on the ones in the most current versions of our products.
This bug is being closed due to a lack of engagement in the last four years, including no new watchers, votes, or comments; this inactivity suggests a low impact.
Please note the comments on this thread are not being monitored.
You can read more about our bug fix policy here and how we prioritize bugs.
To learn more about our recent investments in Confluence Data Center, please check our public roadmap and dashboards containing recently resolved issues, current work, and future plans.
Kind regards,
Confluence Data Center