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  1. Confluence Data Center
  2. CONFSERVER-38142

Unable to edit space permissions using Chrome

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Medium Medium
    • None
    • 5.8.5
    • None

      Using the Chrome browser (v43), when attempting to modify space permissions in Confluence Cloud, we are unable to add users or groups. Upon selecting the user or group and clicking "Add", the button simply grays out and nothing happens.

      This problem does not occur in Firefox or IE11, however, our company uses Chrome only and this is a blocker for us as we need to provide access to several users on a regular basis for multiple projects. Please advise on how to resolve this.

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            [CONFSERVER-38142] Unable to edit space permissions using Chrome

            Robert Liu (CA) added a comment -

            I am experiencing the same problem. Microsoft Edge seem to work but it failed to run on latest Chrome.

            Robert Liu (CA) added a comment - I am experiencing the same problem. Microsoft Edge seem to work but it failed to run on latest Chrome.

            Minh Tran added a comment -

            Dear kellys and all,

            This ticket has been marked as duplicate. Please follow the progress here https://jira.atlassian.com/browse/CONF-38103

            Thanks,
            Minh Tran
            Confluence BugMaster
            Atlassian

            Minh Tran added a comment - Dear kellys and all, This ticket has been marked as duplicate. Please follow the progress here https://jira.atlassian.com/browse/CONF-38103 Thanks, Minh Tran Confluence BugMaster Atlassian

            Damian A added a comment - - edited

            Unfortunately we've been forced to switch browsers because of this issue. It looks like this ticket went back to Open and is no longer assigned to anyone.

            Damian A added a comment - - edited Unfortunately we've been forced to switch browsers because of this issue. It looks like this ticket went back to Open and is no longer assigned to anyone.

            Kelly Schoenhofen added a comment -

            Same issue here, on 5.8.5. I also saw this: https://jira.atlassian.com/browse/CONF-38103 - anything related?

            Kelly Schoenhofen added a comment - Same issue here, on 5.8.5. I also saw this: https://jira.atlassian.com/browse/CONF-38103 - anything related?

            Timo Kosig added a comment -

            Issue also affects self-hosted Confluence 5.8.5. I was about to open a support ticket. Most of our users use Google Chrome as well (including me).

            Timo Kosig added a comment - Issue also affects self-hosted Confluence 5.8.5. I was about to open a support ticket. Most of our users use Google Chrome as well (including me).

            Damian A added a comment - - edited

            Hi Minh – We are seeing this issue in our Confluence Cloud instance. The error occurs in every space when changing permissions.

            Damian A added a comment - - edited Hi Minh – We are seeing this issue in our Confluence Cloud instance. The error occurs in every space when changing permissions.

            Minh Tran added a comment -

            Dear damiana,

            Thanks for submitting the ticket
            Would you please let me know what affect version of Confluence that you met this issue?

            Thanks,
            Minh Tran
            Confluence BugMaster
            Atlassian

            Minh Tran added a comment - Dear damiana , Thanks for submitting the ticket Would you please let me know what affect version of Confluence that you met this issue? Thanks, Minh Tran Confluence BugMaster Atlassian

              Unassigned Unassigned
              12d6a9af1b67 Damian A
              Affected customers:
              3 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: