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Bug
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Resolution: Fixed
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Medium
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5.8.2, 5.8.4
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None
It's not possible to upgrade to 5.8.x using the Confluence installer x64 for Linux. After selecting to Upgrade an existing Confluence installation, a message saying that No directory found in specified location Finishing installation is thrown on the screen, finishing the installation:
[atlassian@quicksilver confluence]$ ./atlassian-confluence-5.8.4-x64.bin Unpacking JRE ... Starting Installer ... Jun 03, 2015 3:52:15 PM java.util.prefs.FileSystemPreferences$2 run INFO: Created system preferences directory in java.home. You do not have administrator rights to this machine and as such, some installation options will not be available. Are you sure you want to continue? Yes [y, Enter], No [n] y This will install Confluence 5.8.4 on your computer. OK [o, Enter], Cancel [c] o Choose the appropriate installation or upgrade option. Please choose one of the following: Express Install (uses default settings) [1], Custom Install (recommended for advanced users) [2, Enter], Upgrade an existing Confluence installation [3] 3 No directory found in specified location Finishing installation ...
Steps to reproduce:
- Install a Confluence 5.x on your server
- Download the Confluence 5.8.x Linux x64 installer
- Run the installer and try to upgrade the existing instance
Solution
- Download the new installers from the Atlassian website and try them. The new installers are marked with the version "5.8.4-1" instead of "5.8.4"
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[CONFSERVER-37776] Cannot upgrade to 5.8.x using the Linux installer
Thanks, everyone, for your patience on this issue. And sorry for any inconvenience caused. We have built new installers for 5.8.4 that fixes this issue. The download page on the Atlassian website has been updated to point to the new installers:
Linux 32-bit: http://www.atlassian.com/software/confluence/downloads/binary/atlassian-confluence-5.8.4-1-x32.bin
Linus 64-bit: http://www.atlassian.com/software/confluence/downloads/binary/atlassian-confluence-5.8.4-1-x64.bin
Dear all,
Sorry for any inconvenience. Our team is working on this.
Please follow the progress on this ticket for further updates.
Thanks,
Minh Tran
Confluence BugMaster
Atlassian
HomerNarr
added a comment - Yesterday i tested the upgrade from 5.2.1 to 5.8.4 on a testmachine:
./atlassian-confluence-5.8.4-x64.bin worked just fine.
OK, i had to correct the collation on the mysqldatabase.
However i get "No directory found in specified location" when i start it at the working machine...
whaaat???
HomerNarr
added a comment - Yesterday i tested the upgrade from 5.2.1 to 5.8.4 on a testmachine:
./atlassian-confluence-5.8.4-x64.bin worked just fine.
OK, i had to correct the collation on the mysqldatabase.
However i get "No directory found in specified location" when i start it at the working machine...
whaaat??? 
Luca Sokoll
added a comment - I see that this has been updated but nobody has answered my question, can someone tell us when a fix will be scheduled?
Luca Sokoll
added a comment - I see that this has been updated but nobody has answered my question, can someone tell us when a fix will be scheduled? Luca Sokoll
added a comment - +1 for Tristan's comment.
There is another release happening in a few weeks, can you let us know if this fix will be included in 5.8.5?
Manual installation causes too many problems for us and we really need to upgrade soon.
Luca Sokoll
added a comment - +1 for Tristan's comment.
There is another release happening in a few weeks, can you let us know if this fix will be included in 5.8.5?
Manual installation causes too many problems for us and we really need to upgrade soon.
Tristan Vogt
added a comment - Please solve this problem, we need the Custom-Install. Why does it take so long, it's just the installer.
Tristan Vogt
added a comment - Please solve this problem, we need the Custom-Install. Why does it take so long, it's just the installer. 
Sigurd Urdahl
added a comment - just to echo in; I experience the exactly same problem as the other commenters; a fresh install does not give you an actual Custom install.
Also, and possibly this is normal, the installer creates a new user, confluence1, on my system. I have already, by way of Puppet, generated a user confluence.
ETA would be lovely, but I have started looking into using the tar.gz to do a manual install.
Sigurd Urdahl
added a comment - just to echo in; I experience the exactly same problem as the other commenters; a fresh install does not give you an actual Custom install.
Also, and possibly this is normal, the installer creates a new user, confluence1, on my system. I have already, by way of Puppet, generated a user confluence.
ETA would be lovely, but I have started looking into using the tar.gz to do a manual install.
This is the same for me, I cannot pick Custom install, the installer ignores my choice and continues as if I have just pressed enter or selected Express.
Can we get some sort of ETA on when this will be resolved please? This is somewhat urgent for us. Installing manually is not a simple task for us either and may not be possible.
This happens on 5.8.2 and 5.8.4
Luca Sokoll
added a comment - - edited This is the same for me, I cannot pick Custom install, the installer ignores my choice and continues as if I have just pressed enter or selected Express.
Can we get some sort of ETA on when this will be resolved please? This is somewhat urgent for us. Installing manually is not a simple task for us either and may not be possible.
This happens on 5.8.2 and 5.8.4 Also when you install new instance the prompt for changing URL, port and others is not showing up. If you press 2 for Custom Install you get the same as when installing via Express Install.
Hi schroeder5,
That appears to be a separate issue. If it's still an issue, can you raise a support request and we'll do our best to help you out. Thanks!