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Bug
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Resolution: Unresolved
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Medium
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None
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5.7, 5.7.3, 6.9.0, 6.10.1, 6.11.0
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12
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Severity 2 - Major
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3
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Automatic user synchronization from a remote directory (when a Synchronisation Interval is set) stops working when manual Synchronisation is run.
Steps to Reproduce
- Configure a remote directory (Crowd or LDAP)
- Define a Synchronisation Interval (e.g. 5 minutes).
- Check it is running according to schedule.
- Click Synchronise now.
2015-05-01 23:03:18,358 INFO [scheduler_Worker-8] [atlassian.crowd.directory.DbCachingRemoteDirectory] synchroniseCache FULL synchronisation complete for directory [ 98306 ] in [ 201ms ]
- Wait for the Synchronisation Interval again. It won't run.
Workaround
To have it working again, it is necessary to Edit the User Directory and set the Synchronisation Interval again.
- is caused by
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CWD-4231 Automatic user synchronization stops if manual synchronization is performed
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- Closed
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- relates to
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JRASERVER-40269 Manually triggering a user directory synchronization breaks subsequent synchronizations
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- Closed
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