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Bug
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Resolution: Low Engagement
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Low
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None
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5.7-OD-48-071
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5
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Severity 3 - Minor
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0
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NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.
Summary
Error during Import Word Document in Confluence. A particular document contained Russia character has failed to import.
Steps to replicate
- Open any Confluence page or create a new page;
- Click 'Import Word Document' ;
- Chose the word document that contained hyperlink with Russian character in it;
- Change Root page title with the same title as the Confluence page;
- Select 'Replace' at Where to import field;
- Press 'Import';
- We will get the below error message at the next page;
Error Message:
[com.ctc.wstx.exc.WstxLazyException] com.ctc.wstx.exc.WstxParsingException: Unexpected close tag </strong>; expected </em>
The fact
Error will only appear when the Root page title change to the same title of the Confluence page. If the title is different, the import will works fine.
Workaround
You might need to not change the Root page title to the same title of the Confluence page.
- relates to
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CONFCLOUD-37413 Error during Import Word Document in Confluence when particular document contained hyperlink with Russian or special character in it
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- Closed
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