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  1. Confluence Data Center
  2. CONFSERVER-36792

Multimedia File Won't Display with Autoplay is Unchecked

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      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Similar issue to CONF-36010, which was closed as a duplicate of CONF-34335, and resolved as fixed.

      To Replicate

      1. Attach multimedia files to a Confluence page (for example, .swf in this case)
      2. Deselect Auto-play.
      3. When you view the page, it appears to be loading something on a small task bar:
      4. This loads, but then goes straight to blank white page.
      5. Check auto-play again, and the file will play normally.

      Currently the version of Cloud is beyond what is marked as fixed, so this seems to still be a problem.

      I'm replicating this on Chrome 41.0.2272.76 and Firefox 36.0

        1. Screen Shot 2015-03-06 at 15.55.07.jpg
          Screen Shot 2015-03-06 at 15.55.07.jpg
          15 kB

            [CONFSERVER-36792] Multimedia File Won't Display with Autoplay is Unchecked

            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2873875 ] New: CONFSERVER Bug Workflow v4 [ 3004363 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2802048 ] New: JAC Bug Workflow v3 [ 2873875 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2736742 ] New: JAC Bug Workflow v2 [ 2802048 ]
            Owen made changes -
            Symptom Severity Original: Minor [ 14432 ] New: Severity 3 - Minor [ 15832 ]
            Adam Barnes (Inactive) made changes -
            Resolution New: Timed out [ 10 ]
            Status Original: Gathering Impact [ 12072 ] New: Resolved [ 5 ]

            Adam Barnes (Inactive) added a comment -

            Thank you for taking the time to raise, comment or vote on this Bug. We regret to inform you that due to a limited number of reports and based on our current backlog of higher impact issues that we are closing this issue as Timed Out.

            If this issue is still impacting you on a recent version please feel free to comment with the affected version. Any further details you may be able to provide regarding reproduction or impact of this issue may help us better address this issue.

            Thanks again.
            Cheers,

            Confluence Product Management

            Adam Barnes (Inactive) added a comment - Thank you for taking the time to raise, comment or vote on this Bug. We regret to inform you that due to a limited number of reports and based on our current backlog of higher impact issues that we are closing this issue as Timed Out. If this issue is still impacting you on a recent version please feel free to comment with the affected version. Any further details you may be able to provide regarding reproduction or impact of this issue may help us better address this issue. Thanks again. Cheers, Confluence Product Management
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2385878 ] New: JAC Bug Workflow [ 2736742 ]
            Status Original: Open [ 1 ] New: Gathering Impact [ 12072 ]
            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2
            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 1
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2282247 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2385878 ]

              Unassigned Unassigned
              smackie@atlassian.com Shannon S
              Affected customers:
              1 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: