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  1. Confluence Server and Data Center
  2. CONFSERVER-36408

After user changes Full Name the @mention does not work correctly

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    Description

      NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.

      Same behavior that was Fixed in https://jira.atlassian.com/browse/CONF-28401 on version 5.5 but reoccurring in 5.6 confluence.

      Reproduce:

      • create user with Full name User One
      • @mention user in confluence
      • change users Full Name to anything else
      • try to @mention anything else

      Expected

      users full name anything else will be found and mentioned

      Actual

      user not found
      BUT ...

      • you can still @mention User One
      • on save the @mention changes to anything else

      Additional Note:
      Content re-index does not clear this out

      Workaround

      There are some elements of the user mention list that are cached browser-side. Clearing the browser cache may resolve this issue for individual users: https://confluence.atlassian.com/confkb/how-to-reset-the-user-mention-list-953658485.html

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              Unassigned Unassigned
              emccutcheon Earl McCutcheon
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              Dates

                Created:
                Updated: