Cannot save new pages with attachments that are still being converted on Windows

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      How to Replicate:

      1. Create a new page
      2. Add an attachment of any type that will be converted/thumbnailed - e.g. PDF, DOC, PPT, etc.
      3. Save before the conversion is complete

      What Happens:

      System Error page returned with the following stack trace:

      Cause

com.atlassian.confluence.pages.persistence.dao.filesystem.AttachmentDataFileSystemException: Unable to move attachment (Attachment: Heading1.docx v.1 (557131) admin) from [C:\confluence\2.Test Sites\DATA\confluence_5.7\attachments\ver003\nonspaced\130\57\557130\557131] to [C:\confluence\2.Test Sites\DATA\confluence_5.7\attachments\ver003\185\36\786435\132\57\557132\557131] - check folder permissions.
    at com.atlassian.confluence.pages.persistence.dao.filesystem.HierarchicalMultiStreamAttachmentDataFileSystem.moveAttachment(HierarchicalMultiStreamAttachmentDataFileSystem.java:87)

caused by: java.io.IOException
    at com.atlassian.confluence.util.io.ConfluenceFileUtils.moveDir(ConfluenceFileUtils.java:74)

      Affected Environment:

      1. Confluence 5.7+ on Windows
      2. Use filesystem attachment storage
      3. Attaching any type of files that need to be converted - e.g. PDF, DOC, PPT, etc.

      Workaround:

      Create a page first, and edit them later - this prevents the attachment from being attached to the draft and so it does not need to be moved.

      More information, watch screencast attached

        1. bug in conf57.avi
          3.50 MB
          Monique Khairuliana

            Assignee:
            Niraj Bhawnani
            Reporter:
            Monique Khairuliana (Inactive)
            Votes:
            9 Vote for this issue
            Watchers:
            29 Start watching this issue

              Created:
              Updated:
              Resolved: