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  1. Confluence Data Center
  2. CONFSERVER-36074

Numerous PDF Macros Causing Constant High CPU Usage

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      Inserting PDF Macros preview of 30 PDFs or more causing Constant High CPU Usage in client PC.

      Steps to replicate

      1. Use a system resources monitor
      2. Create a Confluence page
      3. Drag and drop 30 PDFs or more (sample files - link restricted to Reporters and Developers)
      4. Save page
      5. Observe the constant high CPU usages

      Observation

      • Minimizing the browser where the page is opened lower down the CPU usage
      • The high CPU usage is constant even after the PDF Macros are rendered successfully in one page and the browser is left open without any activities (no clicking macros/link, no scrolling up/down the page) from the user

            [CONFSERVER-36074] Numerous PDF Macros Causing Constant High CPU Usage

            Makisa Appleton made changes -
            Resolution New: Obsolete [ 11 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Makisa Appleton made changes -
            Fix Version/s New: 6.14.0 [ 83892 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2902860 ] New: CONFSERVER Bug Workflow v4 [ 2997496 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2800578 ] New: JAC Bug Workflow v3 [ 2902860 ]
            Owen made changes -
            Workflow Original: JAC Bug Workflow [ 2711810 ] New: JAC Bug Workflow v2 [ 2800578 ]
            Owen made changes -
            Symptom Severity Original: Minor [ 14432 ] New: Severity 3 - Minor [ 15832 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2377272 ] New: JAC Bug Workflow [ 2711810 ]
            Status Original: Open [ 1 ] New: Gathering Impact [ 12072 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2265734 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2377272 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2213902 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2265734 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2163225 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2213902 ]

              Unassigned Unassigned
              prompas Patrice Rompas (Inactive)
              Affected customers:
              5 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: