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  1. Confluence Data Center
  2. CONFSERVER-35911

Variables cannot be added to Templates using Chrome

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      Synposis: Working with Templates in Google Chrome Version 39.0.2171.95 m (latest) does not work with Adding Variables, unless the variable has been created in another browser. It appears to be an error in the call from reviewing the Google Web Developer output.

      Reproduction: Using Confluence Standalone for Windows (reported on Windows) 5.6.3, 5.6.4 and 5.6.5 (latest) issue reproduces simply on Chrome version above as follows:

      1. Install Confluence using PostgreSQL as the backend DB with Example Site
      2. Create a new Space
      3. Using Space Tools > Content Tools > Create New Template
      4. In Template, attempt to add a variable (see examples shown from Firefox and Chrome
      5. Variable adds as a 'New Variable' in Firefox, will not add as a 'New Variable' in Chrome
      6. If Variable was created in another browser, it can be added in Chrome, only New Variables can not be added in Chrome

      Workaround for the present: Use either Firefox, Internet Explorer or Safari for Windows which do work without issue, but Chrome will not allow creation of new variables in current release.

      Information shown in logs:

      2014-12-14 12:59:20,218 WARN [http-bio-8565-exec-5] [plugins.highlight.rest.SelectionModificationResource] getContext Could not find page with id : 819201, unable to set page in context
 -- referer: http://localhost:8565/c565/pages/templates2/editpagetemplate.action?entityId=819201&key=TES | url: /c565/rest/highlighting/1.0/panel-items | userName: admin
2014-12-14 13:02:47,674 WARN [http-bio-8565-exec-7] [plugins.highlight.rest.SelectionModificationResource] getContext Could not find page with id : 819201, unable to set page in context
 -- url: /c565/rest/highlighting/1.0/panel-items | userName: admin | referer: http://localhost:8565/c565/pages/templates2/editpagetemplate.action?entityId=819201&key=TES
2014-12-14 13:11:08,477 WARN [http-bio-8565-exec-3] [plugins.highlight.rest.SelectionModificationResource] getContext Could not find page with id : 819201, unable to set page in context
 -- referer: http://localhost:8565/c565/pages/templates2/editpagetemplate.action?entityId=819201&key=TES | url: /c565/rest/highlighting/1.0/panel-items | userName: admin

      More info: CSP-136815

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            [CONFSERVER-35911] Variables cannot be added to Templates using Chrome

            Rachel Robins made changes -
            Remote Link Original: This issue links to "Page (Atlassian Documentation)" [ 383278 ]
            Rachel Robins made changes -
            Remote Link Original: This issue links to "Page (Atlassian Documentation)" [ 353735 ]
            Michelle made changes -
            Remote Link Original: This issue links to "Page (Atlassian Documentation)" [ 348343 ]
            Jiri Hronik made changes -
            Resolution New: Obsolete [ 11 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]

            Jiri Hronik added a comment -

            We've tested this bug in several Confluence versions including the latest one and haven't managed to reproduce it any more using Chrome 70 (MacOS and Windows).

            Please note that this ticket described a bug in creating or editing a template. If you have difficulties with variables when creating page from a template, we'd appreciate more detailed steps to reproduce, preferably in a new ticket.

            Jiri Hronik added a comment - We've tested this bug in several Confluence versions including the latest one and haven't managed to reproduce it any more using Chrome 70 (MacOS and Windows). Please note that this ticket described a bug in creating or editing a template. If you have difficulties with variables when creating page from a template, we'd appreciate more detailed steps to reproduce, preferably in a new ticket.
            SET Analytics Bot made changes -
            UIS Original: 8 New: 9
            SET Analytics Bot made changes -
            UIS Original: 5 New: 8

            Peter Khongtyngkut added a comment -

            Issue is not about adding variable while creating a template. its about using the dropdown list when creating a page from the template. the dropdown list is disregarded and disappear altogether

            Peter Khongtyngkut added a comment - Issue is not about adding variable while creating a template. its about using the dropdown list when creating a page from the template. the dropdown list is disregarded and disappear altogether
            SET Analytics Bot made changes -
            UIS Original: 3 New: 5
            Katherine Yabut made changes -
            Workflow Original: JAC Bug Workflow v3 [ 2903867 ] New: CONFSERVER Bug Workflow v4 [ 3005851 ]

              Unassigned Unassigned
              ctalk chucktalk (Inactive)
              Affected customers:
              65 This affects my team
              Watchers:
              46 Start watching this issue

                Created:
                Updated:
                Resolved: