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  1. Confluence Data Center
  2. CONFSERVER-35911

Variables cannot be added to Templates using Chrome

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      Synposis: Working with Templates in Google Chrome Version 39.0.2171.95 m (latest) does not work with Adding Variables, unless the variable has been created in another browser. It appears to be an error in the call from reviewing the Google Web Developer output.

      Reproduction: Using Confluence Standalone for Windows (reported on Windows) 5.6.3, 5.6.4 and 5.6.5 (latest) issue reproduces simply on Chrome version above as follows:

      1. Install Confluence using PostgreSQL as the backend DB with Example Site
      2. Create a new Space
      3. Using Space Tools > Content Tools > Create New Template
      4. In Template, attempt to add a variable (see examples shown from Firefox and Chrome
      5. Variable adds as a 'New Variable' in Firefox, will not add as a 'New Variable' in Chrome
      6. If Variable was created in another browser, it can be added in Chrome, only New Variables can not be added in Chrome

      Workaround for the present: Use either Firefox, Internet Explorer or Safari for Windows which do work without issue, but Chrome will not allow creation of new variables in current release.

      Information shown in logs:

      2014-12-14 12:59:20,218 WARN [http-bio-8565-exec-5] [plugins.highlight.rest.SelectionModificationResource] getContext Could not find page with id : 819201, unable to set page in context
 -- referer: http://localhost:8565/c565/pages/templates2/editpagetemplate.action?entityId=819201&key=TES | url: /c565/rest/highlighting/1.0/panel-items | userName: admin
2014-12-14 13:02:47,674 WARN [http-bio-8565-exec-7] [plugins.highlight.rest.SelectionModificationResource] getContext Could not find page with id : 819201, unable to set page in context
 -- url: /c565/rest/highlighting/1.0/panel-items | userName: admin | referer: http://localhost:8565/c565/pages/templates2/editpagetemplate.action?entityId=819201&key=TES
2014-12-14 13:11:08,477 WARN [http-bio-8565-exec-3] [plugins.highlight.rest.SelectionModificationResource] getContext Could not find page with id : 819201, unable to set page in context
 -- referer: http://localhost:8565/c565/pages/templates2/editpagetemplate.action?entityId=819201&key=TES | url: /c565/rest/highlighting/1.0/panel-items | userName: admin

      More info: CSP-136815

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            [CONFSERVER-35911] Variables cannot be added to Templates using Chrome

            Jiri Hronik added a comment -

            We've tested this bug in several Confluence versions including the latest one and haven't managed to reproduce it any more using Chrome 70 (MacOS and Windows).

            Please note that this ticket described a bug in creating or editing a template. If you have difficulties with variables when creating page from a template, we'd appreciate more detailed steps to reproduce, preferably in a new ticket.

            Jiri Hronik added a comment - We've tested this bug in several Confluence versions including the latest one and haven't managed to reproduce it any more using Chrome 70 (MacOS and Windows). Please note that this ticket described a bug in creating or editing a template. If you have difficulties with variables when creating page from a template, we'd appreciate more detailed steps to reproduce, preferably in a new ticket.

            Peter Khongtyngkut added a comment -

            Issue is not about adding variable while creating a template. its about using the dropdown list when creating a page from the template. the dropdown list is disregarded and disappear altogether

            Peter Khongtyngkut added a comment - Issue is not about adding variable while creating a template. its about using the dropdown list when creating a page from the template. the dropdown list is disregarded and disappear altogether

            Chris Landy added a comment - - edited

            I have this issue in both Chrome and IE.

             

            Chrome: Version 65.0.3325.181 (Official Build) (64-bit)

            IE: Version 11.1028.15063.0 - Update Versions 11.0.60 (KB4092946)

            Chris Landy added a comment - - edited I have this issue in both Chrome and IE.   Chrome: Version 65.0.3325.181 (Official Build) (64-bit) IE: Version 11.1028.15063.0 - Update Versions 11.0.60 (KB4092946)

            Matt Long added a comment -

            appears to be working Confluence 6.7.0 Chrome Version 64.0.3282.140

            Matt Long added a comment - appears to be working Confluence 6.7.0 Chrome Version 64.0.3282.140

            Chris Amos added a comment -

            +1

            Broken in Chrome 63.0.3239.132 on Confluence 6.7.2

             

            Chris Amos added a comment - +1 Broken in Chrome 63.0.3239.132 on Confluence 6.7.2  

            James Gill added a comment -

            I can verify that I am now also able to add variables to templates with Chrome
             
            Version 64.0.3282.140 (Official Build) (64-bit)
            Confluence: Cloud

            James Gill added a comment - I can verify that I am now also able to add variables to templates with Chrome   Version 64.0.3282.140 (Official Build) (64-bit) Confluence: Cloud

            Salim Morgan added a comment -

            I'm adding variables to templates using chrome without any problem.

            Chrome: Version 63.0.3239.132 (Official Build) (64-bit)

            Confluence: 6.6.0

             

            Salim Morgan added a comment - I'm adding variables to templates using chrome without any problem. Chrome: Version 63.0.3239.132 (Official Build) (64-bit) Confluence: 6.6.0  

            James Gill added a comment -

            This issue has been present for over 3 years now and effects a major feature for an entire web browser.  How is it still open?  How is this a Low priority?

            James Gill added a comment - This issue has been present for over 3 years now and effects a major feature for an entire web browser.  How is it still open?  How is this a Low priority?

            Matt Todd added a comment -

            Still an issue with Chrome Version 60.0.3112.113 (Official Build) (64-bit)

            Matt Todd added a comment - Still an issue with Chrome Version 60.0.3112.113 (Official Build) (64-bit)

            James Gill added a comment - - edited

            STILL doesn't work in Chrome 56.0.2924.87 on Confluence Cloud.  Unsure if this is the right place to post this but man you'd think it would be fixed by now.

            James Gill added a comment - - edited STILL doesn't work in Chrome 56.0.2924.87 on Confluence Cloud.  Unsure if this is the right place to post this but man you'd think it would be fixed by now.

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              Affected customers:
              65 This affects my team
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                Created:
                Updated:
                Resolved: