Details
-
Bug
-
Resolution: Support Request
-
Highest
-
None
-
5.6.4
-
None
-
Operating System Linux 3.2.0-4-amd64
OS Architecture amd64
Application Server Apache Tomcat/7.0.52
Servlet Version 3.0
Java Version 1.7.0_15
Java Vendor Oracle Corporation
JVM Version 1.7
JVM Vendor Oracle Corporation
JVM Implementation Version 23.7-b01
Java Runtime Java(TM) SE Runtime Environment
Java VM Java HotSpot(TM) 64-Bit Server VM
Java Runtime Arguments -Djava.util.logging.config.file=/opt/atlassian/confluence/conf/logging.properties -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Xms4096m -Xmx8192m -XX:MaxPermSize=1024m -XX:+UseG1GC -Djava.awt.headless=true -Xloggc:/opt/atlassian/confluence/logs/gc-2014-11-18_17:54:01.log -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=5 -XX:GCLogFileSize=2M -XX:-PrintGCDetails -XX:+PrintGCTimeStamps -XX:-PrintTenuringDistribution -Djava.endorsed.dirs=/opt/atlassian/confluence/endorsed -Dcatalina.base=/opt/atlassian/confluence -Dcatalina.home=/opt/atlassian/confluence -Djava.io.tmpdir=/opt/atlassian/confluence/tempJava VM Memory Statistics (after restarting Confluence since there is no information while it's frozen
)
Heap Memory
[Used Memory (21 %)] [Free Memory (79 %)]
79 % Free
Maximum Heap Size 8192 MB
Total Allocated Memory 4128 MB
Used Memory 1710 MB
Free Allocated Memory 2417 MB
Total Free Memory 6481 MB
Permanent Generation Memory
[Used Memory (18 %)] [Free Memory (82 %)]
82 % Free
Maximum PermGen 1024 MB
Used PermGen 188 MBOperating System Linux 3.2.0-4-amd64 OS Architecture amd64 Application Server Apache Tomcat/7.0.52 Servlet Version 3.0 Java Version 1.7.0_15 Java Vendor Oracle Corporation JVM Version 1.7 JVM Vendor Oracle Corporation JVM Implementation Version 23.7-b01 Java Runtime Java(TM) SE Runtime Environment Java VM Java HotSpot(TM) 64-Bit Server VM Java Runtime Arguments -Djava.util.logging.config.file=/opt/atlassian/confluence/conf/logging.properties -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Xms4096m -Xmx8192m -XX:MaxPermSize=1024m -XX:+UseG1GC -Djava.awt.headless=true -Xloggc:/opt/atlassian/confluence/logs/gc-2014-11-18_17:54:01.log -XX:+UseGCLogFileRotation -XX:NumberOfGCLogFiles=5 -XX:GCLogFileSize=2M -XX:-PrintGCDetails -XX:+PrintGCTimeStamps -XX:-PrintTenuringDistribution -Djava.endorsed.dirs=/opt/atlassian/confluence/endorsed -Dcatalina.base=/opt/atlassian/confluence -Dcatalina.home=/opt/atlassian/confluence -Djava.io.tmpdir=/opt/atlassian/confluence/temp Java VM Memory Statistics (after restarting Confluence since there is no information while it's frozen ) Heap Memory [Used Memory (21 %)] [Free Memory (79 %)] 79 % Free Maximum Heap Size 8192 MB Total Allocated Memory 4128 MB Used Memory 1710 MB Free Allocated Memory 2417 MB Total Free Memory 6481 MB Permanent Generation Memory [Used Memory (18 %)] [Free Memory (82 %)] 82 % Free Maximum PermGen 1024 MB Used PermGen 188 MB
Description
The installation we made for our customer Equens is freezing on a regular (in terms of several people working on it and it starts freezing on these days once, twice, more often) base. From the log files, we can not find a reason for this. We tried to turn of all add-ins but this did just seem to delay the issue instead of stopping it, so it seems as if there is no external add-in is the reason for this behavior (we uninstalled them as well as we tried the disabling, no difference).